Verbal feedback for written assessment: evaluating a novel feedback communication strategy

Furber, Christine; Singleton, Gillian

Abstract

Background/Aims: Feedback plays a pivotal role in learning, but traditional written feedback often lack engagement and specificity, hindering learners' ability to effectively apply feedback. In midwifery education, the need for innovative feedback delivery mechanisms is pronounced. The aim of this study was to evaluate the integration of digital health technologies in feedback delivery in a midwifery programme.

Methods: A novel communication strategy was implemented in a midwifery programme in northwest England, where the benefits, challenges and future implications of leveraging digital health technologies for assessment feedback were assessed.

Results: Preferences were mixed, with 45.1% of learners favouring written feedback. Verbal feedback was perceived as more personal and motivating, and valued for its nuance, tone and ability to clarify complex points, although written feedback provided clearer, detailed information for future reference. Less experienced markers struggled with verbal feedback, while more experienced markers appreciated the quicker, more refreshing process. All markers found feedback templates helpful for ensuring equitable feedback.

Conclusions: This study scrutinised the significance of rethinking feedback delivery in midwifery education and indicates that digital health technologies present promising opportunities for reshaping the feedback landscape.

Implications for practice: Developing student confidence and competence in digital literacy remains a significant challenge. Higher education institutions can collaborate with healthcare providers to offer training in digital health technologies, helping midwives adapt to modern clinical environments.

Citation

Furber, C., & Singleton, G. (2024). Verbal feedback for written assessment: evaluating a novel feedback communication strategy. British Journal of Midwifery, 32(11), 584-590. https://doi.org/10.12968/bjom.2024.0029

• Journal Article Type: Article
• Acceptance Date: Aug 5, 2024
• Online Publication Date: Oct 30, 2024
• Publication Date: Oct 30, 2024
• Deposit Date: Nov 1, 2024
• Publicly Available Date: May 1, 2025
• Journal: British Journal of Midwifery
• Print ISSN: 0969-4900
• Publisher: MA Healthcare
• Peer Reviewed: Peer Reviewed
• Volume: 32
• Issue: 11
• Pages: 584-590
• DOI: https://doi.org/10.12968/bjom.2024.0029