All Outputs (4)

Introducing masculinity studies to information systems research: the case of gaydar (2007)
Journal Article
Light, B. (2007). Introducing masculinity studies to information systems research: the case of gaydar. European Journal of Information Systems, 16(5), 658-665. https://doi.org/10.1057/palgrave.ejis.3000709

I believe that studies of men's gendered experiences of information systems are needed. In order to support this claim, I introduce the area of Masculinity Studies to Information Systems research and, using this, present an exploratory analysis of an... Read More about Introducing masculinity studies to information systems research: the case of gaydar.

Risky business: when a CRM vendor masqueraded as an ERP specialist (2007)
Presentation / Conference
Griffiths, M., & Light, B. (2007, June). Risky business: when a CRM vendor masqueraded as an ERP specialist. Presented at European Conference on Information Systems, St Gallen, Switzerland

Taking a social shaping perspective we unpack the development trajectory of a packaged software product to show, that contrary to mainstream accounts, design is not completely specified a-priori and that the process continues throughout implementat... Read More about Risky business: when a CRM vendor masqueraded as an ERP specialist.

Users as developers: a field study of call centre knowledge work (2007)
Journal Article
Burns, B., & Light, B. (2007). Users as developers: a field study of call centre knowledge work. Journal of Organizational and End User Computing, 19(4), 42-56. https://doi.org/10.4018/joeuc.2007100103

We report the findings of a field study of the enactment of ICT supported knowledge work in a Human Resources contact centre, illustrating the negotiable boundary between what constitutes the developer and user. Drawing upon ideas from the social sha... Read More about Users as developers: a field study of call centre knowledge work.

Going offline: an exploratory cultural artifact analysis of an internet dating site's developing trajectories (2007)
Journal Article
Fletcher, G., & Light, B. (2007). Going offline: an exploratory cultural artifact analysis of an internet dating site's developing trajectories. International Journal of Information Management, 27(6), 422-431. https://doi.org/10.1016/j.ijinfomgt.2007.08.001

In this study, we develop a theorisation of an internet dating site as a cultural artifact. The site, Gaydar, is targeted at gay men. We argue that contemporary received representations of their sexuality figure heavily in the site's focus by providi... Read More about Going offline: an exploratory cultural artifact analysis of an internet dating site's developing trajectories.