All Outputs (56)

A stage maturity model for enterprise resource planning systems use (2001)
Journal Article
Light, B., & Holland, C. (2001). A stage maturity model for enterprise resource planning systems use. https://doi.org/10.1145/506732.506737

Enterprise Resource Planning (ERP) systems dominate the information technology landscape of many companies. Organizations are at different stages in the implementation process ranging from the initial analysis of implementation options, through comp... Read More about A stage maturity model for enterprise resource planning systems use.

A review of the issues associated with customer relationship management systems in Smithson S, Cricar J, Podlogar M and Avgerinou S (Eds) (2001)
Presentation / Conference
Light, B. (2001, January). A review of the issues associated with customer relationship management systems in Smithson S, Cricar J, Podlogar M and Avgerinou S (Eds). Presented at 9th European Conference on Information Systems, Bled, Slovenia

Best of breed IT strategy: an alternative to enterprise resource planning systems in Robert Hansen H, Bichler M and Mahrer H (Eds) (2000)
Presentation / Conference
Light, B., Holland, C., & Wills, K. (2000, July). Best of breed IT strategy: an alternative to enterprise resource planning systems in Robert Hansen H, Bichler M and Mahrer H (Eds). Presented at 8th European Conference on Information Systems, Vienna, Austria

Focus issue on legacy information systems and business process change: a business perspective of legacy information systems (1999)
Journal Article
Kelly, S., Gibson, N., Holland, C., & Light, B. (1999). Focus issue on legacy information systems and business process change: a business perspective of legacy information systems. Communications of the Association for Information Systems, 2(7), 1-27

Legacy information systems evolved incrementally in response to changes in business strategy and information technology. Organizations are now being forced to change much more radically and quickly than previously and this change places new demands... Read More about Focus issue on legacy information systems and business process change: a business perspective of legacy information systems.

A critical success factors model for ERP implementation (1999)
Journal Article
Holland, C., & Light, B. (1999). A critical success factors model for ERP implementation. IEEE Software, 16(3), 30-36. https://doi.org/10.1109/52.765784

An effective IT infrastructure can support a business vision and strategy; a poor, decentralized one can break a company. More and more companies are turning to off-the-shelf ERP solutions for IT planning and legacy systems management. The authors ha... Read More about A critical success factors model for ERP implementation.

A critical success factors model for enterprise resource planning implementation (1999)
Presentation / Conference
Holland, C., Light, B., & Gibson, N. (1999, March). A critical success factors model for enterprise resource planning implementation. Presented at 7th European Conference on Information Systems, Copenhagen, Denmark

Beyond enterprise resource planning projects: innovative strategies for competitive advantage (1999)
Presentation / Conference
Holland, C., Light, B., & Kawalek, P. (1999, March). Beyond enterprise resource planning projects: innovative strategies for competitive advantage. Presented at Proceedings of the 7th International Conference on Information Systems, Copenhagen, Denmark

A fast track SAP R/3 implementation at Guilbert Niceday (1999)
Journal Article
Gibson, N., Holland, C., & Light, B. (1999). A fast track SAP R/3 implementation at Guilbert Niceday. Electronic Markets, 9(3), 190-193. https://doi.org/10.1080/101967899359094

This paper examines the approach of Guilbert, a European stationery company, which has chosen a fast track strategy towards implementation of enterprise resource planning.

Focus Issue on Legacy Information Systems and Business Process Change (1999)
Journal Article
Holland, C., Light, B., & Kawalek, P. (1999). Focus Issue on Legacy Information Systems and Business Process Change. Communications of the Association for Information Systems, 2(1),

This editorial is an introduction to a focus issue on legacy information systems research that has been conducted under the aegis of the UK Engineering and Physical Sciences Research Council (EPSRC) research programme into systems engineering and bus... Read More about Focus Issue on Legacy Information Systems and Business Process Change.

The social shaping of packaged software selection
Journal Article
Howcroft, D., & Light, B. The social shaping of packaged software selection. Journal of the Association for Information Systems, 11(3),

As organisations increasingly engage in the selection, purchase, and adoption of packaged software products, how these activities are carried out in practice becomes increasingly relevant for researchers and practitioners. Our focus in this paper i... Read More about The social shaping of packaged software selection.

Potential pitfalls in packaged software adoption
Journal Article
Light, B. Potential pitfalls in packaged software adoption. Communications of the ACM, 48(5), 119-121. https://doi.org/10.1145/1060710.1060742

Contradictions and the appropriation of ERP packages
Book Chapter
Light, B., & Papazafeiropoulou, A. Contradictions and the appropriation of ERP packages. In B. Grabot, A. Mayere, & I. Bazet (Eds.), ERP Systems and Organizational Change: A sociotechnical Insight (85-96). London: Springer

A framework for understanding success and failure in ERP implementation
Book Chapter
Holland, C., & Light, B. A framework for understanding success and failure in ERP implementation. In G. Shanks, P. Seddon, & L. Willcocks (Eds.), Second-Wave Enterprise Resource Planning Systems: Implementing for Effectiveness. Cambridge: Cambridge University Press (CUP). https://doi.org/10.2277/0521819024

An interpretive field study of packaged software selection processes
Thesis
Light, B. (2003). An interpretive field study of packaged software selection processes. (Thesis). University of Salford

Packaged software is pre-built with the intention of licensing it to users in domestic settings and work organisations. This thesis focuses upon the work organisation where packaged software has been characterised as one of the latest ‘solutions’ to... Read More about An interpretive field study of packaged software selection processes.

Pulse: The London symphony orchestra students mobile project
Report
Crawford, G., Gosling, V., Bagnall, G., & Light, B. Pulse: The London symphony orchestra students mobile project

Integrating social media for community empowerment : A study of community reporting in two Greater Manchester urban regeneration areas
Thesis
Wattam, E. Integrating social media for community empowerment : A study of community reporting in two Greater Manchester urban regeneration areas. (Thesis). University of Salford

Despite an unshakable belief in the UK in the empowering and regenerating potential of ICTs locating the benefits of digital inclusion initiatives for deprived urban communities has remained elusive. Given social media discourses of empowerment and s... Read More about Integrating social media for community empowerment : A study of community reporting in two Greater Manchester urban regeneration areas.