All Outputs (5)

Process improvement through performance measurement : the balanced scorecard methodology (2001)
Journal Article
Amaratunga, R., Baldry, D., & Sarshar, M. (2001). Process improvement through performance measurement : the balanced scorecard methodology. Work Study, 50(5), 179-188. https://doi.org/10.1108/EUM0000000005677

One of the hallmarks of leading-edge organisations – be they public or private – has been the successful application of performance measurement to gain insight into, and make judgements about, the organisation, and the effectiveness and efficiency of... Read More about Process improvement through performance measurement : the balanced scorecard methodology.

Theory building in facilities management performance measurement : application of some core performance measurement and management principles (2001)
Thesis
Amaratunga, R. Theory building in facilities management performance measurement : application of some core performance measurement and management principles. (Thesis). University of Salford

This thesis contributes to the area of performance measurement in facilities management (FM). The context of the study is FM organisations. Interest in performance measurement increased dramatically during the 1990's in both management and academi... Read More about Theory building in facilities management performance measurement : application of some core performance measurement and management principles.

How to develop a balanced scorecard - NHS estates and facilities - guide to a balanced scorecard performance management and methodology (2001)
Other
Amaratunga, R., & Sarshar, S. (2001). How to develop a balanced scorecard - NHS estates and facilities - guide to a balanced scorecard performance management and methodology. Leeds, UK

The debate about quantitative and qualitative research in built environment: A question of method or epistemology? (2001)
Presentation / Conference
Amaratunga, R., & Baldry, D. (2001, January). The debate about quantitative and qualitative research in built environment: A question of method or epistemology?. Presented at 2nd International Postgraduate Conference in the Built and Human Environment, The University of Salford, Salford UK

Case study methodology as a means of theory building : performance measurement in facilities management organisations (2001)
Journal Article
Amaratunga, R., & Baldry, D. (2001). Case study methodology as a means of theory building : performance measurement in facilities management organisations. Work Study, 50(3), 95-104

Uses a research study (involving case study analysis of performance measurement in facilities management organisations) to describes the process of theory building. From this study it draws out lessons about research strategies - from specifying the... Read More about Case study methodology as a means of theory building : performance measurement in facilities management organisations.