The effects of ISO 9001:2000 certification on the internal organisational processes in the local government - the Malaysian context
(2012)
Thesis
Wahab, A. The effects of ISO 9001:2000 certification on the internal organisational processes in the local government - the Malaysian context. (Thesis). University of Salford
The number of organisations worldwide certified with the ISO 9001:2000 QMS has increased dramatically in the last decade. Malaysia, as many other developing nations, had also experienced a rapid growth in the number of ISO 9000 certified organisati... Read More about The effects of ISO 9001:2000 certification on the internal organisational processes in the local government - the Malaysian context.