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All Outputs (4)

Pilgrimage and Tourism Marketing Concepts, Prospects, and Challenges in two Developing Countries: Bangladesh and Ghana (2024)
Journal Article

This contextual paper analyses the significance of pilgrimage and tourism marketing concepts, prospects, and challenges in two developing countries, Ghana in the West of Africa, and Bangladesh in the South of Asia. The focus of this study is to asses... Read More about Pilgrimage and Tourism Marketing Concepts, Prospects, and Challenges in two Developing Countries: Bangladesh and Ghana.

Adopting Industry 4.0 Applications to Enhance Procurement Processes in Ghana's Mining Industry (2024)
Presentation / Conference
Aidoo-Anderson, A., Evans, M., & Aidoo-Anderson, B. J. (2024, March). Adopting Industry 4.0 Applications to Enhance Procurement Processes in Ghana's Mining Industry. Paper presented at The 33rd Annual International Purchasing and Supply Education and Research Association Conference, Rio de Janeiro, Brazil

Ghana's mining sector, a key contributor to the economy faces challenges in its largely manual and paper-based procurement processes. This research addresses this gap by exploring the transformative potential of Industry 4.0 technologies in enhancing... Read More about Adopting Industry 4.0 Applications to Enhance Procurement Processes in Ghana's Mining Industry.

An investigation of factors affecting internal customer perception of service quality delivery : the case of indigenous small hospitality enterprises in Ghana
Thesis
Evans, M. (in press). An investigation of factors affecting internal customer perception of service quality delivery : the case of indigenous small hospitality enterprises in Ghana. (Thesis). University of Salford

It has been established in the job satisfaction, employee organisational commitment and leadership literature, particularly, established in the West, the fortuitous benefits that satisfied and committed employees can bring to an organisation through... Read More about An investigation of factors affecting internal customer perception of service quality delivery : the case of indigenous small hospitality enterprises in Ghana.