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The introduction of knowledge management technology within the British Council : an action research study (2003)
Thesis
Venters, W. The introduction of knowledge management technology within the British Council : an action research study. (Thesis). University of Salford, UK

The study describes action research undertaken within the Knowledge Management
programme of the British Council, a not-for-profit multinational organisation. An
interpretive methodology is adopted because of its appropriateness to the study of
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