Resist, comply or workaround? : a case based analysis of workarounds and resistance to information systems
(2007)
Thesis
Sobreperez, P. Resist, comply or workaround? : a case based analysis of workarounds and resistance to information systems. (Thesis). Salford : University of Salford
This study provides a summary of studies of user resistance to information systems and identifies workaround activity as an understudied and distinct but related phenomenon. Previous studies of resistance have categorised the majority of incide... Read More about Resist, comply or workaround? : a case based analysis of workarounds and resistance to information systems.