A multiple perspective approach to information system quality
(1996)
Thesis
Vidgen, R. A multiple perspective approach to information system quality. (Thesis). University of Salford
The motivation for this research is a concern with the high rate of information system failures reported in the academic literature and in practitioner publications. It is proposed that the adoption of the customer-centred ideals and methods of qua... Read More about A multiple perspective approach to information system quality.