Total quality management versus business process re-engineering: a question of degree
(2003)
Journal Article
Williams, A., Davidson, J., Partington, R., & Waterworth, S. (2003). Total quality management versus business process re-engineering: a question of degree. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 217(1), 1-10. https://doi.org/10.1243/095440503762502242
An increasing number of manufacturing organizations are placing direct emphasis on operations improvement as a means of achieving competitive success. Small and medium enterprises (SMEs), however, generally lack the resources in capital, time and exp... Read More about Total quality management versus business process re-engineering: a question of degree.