Planning For Claims: An Ethnography of Industry Culture
(2004)
Journal Article
Rooke, J., Seymour, D., & Fellows, R. (2004). Planning For Claims: An Ethnography of Industry Culture. Construction Management and Economics, 22(6), 655-662. https://doi.org/10.1080/014461904200026324
Claims by contractors for additional payments have been identified by commentators as a major source of difficulty in the industry. Ethnographic research with industry members reveals some key features of planning practices that underlie such events.... Read More about Planning For Claims: An Ethnography of Industry Culture.