Why complaints are a positive for support workers
(2012)
Journal Article
Stonehouse, D. (2012). Why complaints are a positive for support workers. British Journal of Healthcare Assistants, 6(1), 39-40. https://doi.org/10.12968/bjha.2012.6.1.39
Support workers have a privileged position within the team of professionals looking after clients. They are the one group of staff that spends the most quality time with them. They are the ones delivering the basic fundamental care needs and throu... Read More about Why complaints are a positive for support workers.