Skip to main content

Research Repository

Advanced Search

All Outputs (4)

Examining hotel salespeople's new membership programme sales performance (2014)
Journal Article
Chen, A., & Peng, N. (2014). Examining hotel salespeople's new membership programme sales performance. Current Issues in Tourism, 19(8), 755-762. https://doi.org/10.1080/13683500.2014.972345

Promoting new membership programmes can be a rewarding, yet challenging task for hotels. However, high-performance sales teams can improve consumer perceptions of new membership programmes in the market and allow hotels to remain competitive. Few stu... Read More about Examining hotel salespeople's new membership programme sales performance.

Including pets when undertaking tourism activities : incorporating pet attachment into the TPB model (2014)
Journal Article
Peng, N., Chen, A., & Hung, K. (2014). Including pets when undertaking tourism activities : incorporating pet attachment into the TPB model. Tourism Analysis, 19(1), 69-84. https://doi.org/10.3727/108354214X13927625340235

As modern individuals place increasing value on tourism and have an increasing attachment to their pets, it is important for scholars, practitioners, and other relevant parties to determine whether pet owners will plan to have their pets accompany th... Read More about Including pets when undertaking tourism activities : incorporating pet attachment into the TPB model.

Examining Chinese consumers’ luxury hotel staying behavior (2014)
Journal Article
Chen, A., & Peng, N. (2014). Examining Chinese consumers’ luxury hotel staying behavior. International Journal of Hospitality Management, 39, 53-56. https://doi.org/10.1016/j.ijhm.2014.01.002

The value of the luxury goods market is about to exceed US$302 billion worldwide in 2012. In addition, the top 3% of travelers in the world represent 20% of the total tourism expenditure. Although the growth has been significant, few studies have exa... Read More about Examining Chinese consumers’ luxury hotel staying behavior.