All Outputs (6)

Balancing employer and employee expectations when returning to work (2020)
Journal Article
Lord, J. (2020). Balancing employer and employee expectations when returning to work

As shops and office begin to reopen and employees return to their workplaces after weeks and months working from home, how can employers make the transition as smooth as possible?

Returning to work after long-term sick leave (2020)
Journal Article
Lord, J. (2020). Returning to work after long-term sick leave

When an employee is off work due to long-term sick leave, lasting four weeks or more, they can face increased difficulties getting back into the routine of work and their normal way of life. These difficulties are varied and will depend on the nature... Read More about Returning to work after long-term sick leave.

Lack of recognition is biggest barrier to engagement for UK workers (2020)
Journal Article
Ballard, M., & Lord, J. (2020). Lack of recognition is biggest barrier to engagement for UK workers

A lack of employee recognition for their contributions is the single biggest factor for British people feeling disengaged at work, according to Achievers.

Coronavirus and long term lockdown – How HR need to be proactive and not panic (2020)
Journal Article
Lord, J., & Fenton, A. (2020). Coronavirus and long term lockdown – How HR need to be proactive and not panic

As the nationwide lockdown is extended, and uncertainty surrounding when it will end, a HR expert and digital transformation expert from the University of Salford Business School give their top tips for HR teams when supporting their staff with long... Read More about Coronavirus and long term lockdown – How HR need to be proactive and not panic.

The ‘Goodwork Plan’ is here : is it good enough? (2020)
Journal Article
Lord, J. (2020). The ‘Goodwork Plan’ is here : is it good enough?

The impact of psychological empowerment on the service quality of front-of-house staff in the Jordanian hotel sector (2020)
Thesis
Bseiso, D. The impact of psychological empowerment on the service quality of front-of-house staff in the Jordanian hotel sector. (Thesis). University of Salford

This study examines the impact of role clarity, job satisfaction, organisational commitment, customer-orientated behaviour and psychological empowerment on service quality in Jordanian hotels by employing a sample of three-to-five star hotels within... Read More about The impact of psychological empowerment on the service quality of front-of-house staff in the Jordanian hotel sector.