Outputs (15)

Creating effective management simulations: rapidly, responsibly, relevantly (2023)
Book Chapter

This chapter presents a critical discussion of the current state of management simulations and considers this specific genre of software against the backdrop of wholesale gamification of activities within organizations and the widespread popularity o... Read More about Creating effective management simulations: rapidly, responsibly, relevantly.

Management and visualisation: seeing beyond the strategic (2022)
Book

As organisations of all sizes become increasingly digitalised, a core management challenge remains unresolved. The ability to successfully and sustainably connect the stated vision of an organisation with its strategic plans and, in turn, with the re... Read More about Management and visualisation: seeing beyond the strategic.

The impact of Human Choice and Computers and Technical Committee 9 on ICTs and society : a critical sociotechnical tale (2021)
Book Chapter

In this chapter we briefly recount the history of the Human Choice and Computers conference series, and of Technical Committee 9, and show that not only has there been a marked focus, over more than four decades, on a critical and sociotechnical appr... Read More about The impact of Human Choice and Computers and Technical Committee 9 on ICTs and society : a critical sociotechnical tale.

Skeuomorphic reassurance : personhood and dementia (2016)
Presentation / Conference Contribution

This paper introduces the concept of ‘skeomorphic reassurance’ as a guiding principle for human interfaces in technological development and design, particularly for older people and people with dementia (PwD). Skeuomorphs exhibit decorative design el... Read More about Skeuomorphic reassurance : personhood and dementia.

Laboring online : Are there “new” labor processes in virtual game worlds? (2013)
Journal Article

As unemployment figures rise in the developed world, questions regarding the meaning of “labor” and the intrinsic ”value” of work re-emerge. This paper examines labor practices in virtual game worlds to extend existing theoretical explorations regard... Read More about Laboring online : Are there “new” labor processes in virtual game worlds?.

Making Madlab : a creative space for innovation and creating prototypes (2013)
Journal Article

This paper presents Manchester Digital Laboratory (MadLab) as an “organisation as prototype” in terms of its innovation; emphasising its permeability to external collaboration and internal structure. We present the accumulation of experience and insp... Read More about Making Madlab : a creative space for innovation and creating prototypes.

Life, death and everyday experience of social media (2013)
Book Chapter

This chapter explores the online remembrances of people made famous through media-generated activity post-mortem. We explore the observed ritualised practices found on memorial websites (specifically gonetoosoon.org) and present them as examples of c... Read More about Life, death and everyday experience of social media.

Twitter sentiment analysis: The case of mobile network outage (2012)
Other

In July 2012 O2 experience an extensive mobile network outage affecting a significant proportion of customers. This study looks at how the sentiment of tweets about mobile phone operators changed during and after this incident.

Can we make higher education relevant to the needs of the search & social media marketing industry? (2011)
Presentation / Conference Contribution

Higher education institutions are often criticised for their lack of relevant educational courses that will equip students with the skills to meet specific industry needs. The issue of relevant education has been of particular significance to highly... Read More about Can we make higher education relevant to the needs of the search & social media marketing industry?.

Reframing online shopping through innovative and organic user-oriented design (2011)
Book Chapter

The structure and form of the Web is defined by specific design elements; its protocols, the scope of acceptable file formats and the capability of clients. These elements are intentionally minimal constraints but nonetheless structure what can be ac... Read More about Reframing online shopping through innovative and organic user-oriented design.

The Polysemy of Human-Computer Interaction (2009)
Book Chapter

This chapter provides exemplars of the influence of digital artifacts upon cultural experiences. We argue that the associations between people and artifacts, and specifically digital artifacts, is an increasingly dense, interwoven, and pivotal aspect... Read More about The Polysemy of Human-Computer Interaction.

Exploring ‘events’ as an information systems research methodology (2007)
Journal Article

This paper builds upon existing research and commentary from a variety of disciplinary sources including Information Systems, Organisational and Management Studies, and the Social Sciences that focus upon the meaning, significance and impact of ‘even... Read More about Exploring ‘events’ as an information systems research methodology.

We like… cultural traits in cyberculture (2006)
Book Chapter

Hiding in the light : recognising UK mid size businesses as a distinct category and their economic and social value to the nation
Preprint / Working Paper

For most, the term ‘mid size business’ (MSB) usually conjures up images of very little – or confusion with the SME concept.


Despite their tremendous performance and contribution, MSBs remain unrecognised and underserved. Too big to benefit fro... Read More about Hiding in the light : recognising UK mid size businesses as a distinct category and their economic and social value to the nation.

From search engine optimisation to search engine marketing management: development of a new area for information systems research
Presentation / Conference Contribution

Search Engine Optimisation was a term used by web developers in the late 90s to highlight the importance of increasing a website’s position in search engines’ results. Further development of the Internet in terms of the diversity of its users and use... Read More about From search engine optimisation to search engine marketing management: development of a new area for information systems research.