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Exploring consumer boycott intelligence using a socio-cognitive approach (2010)
Journal Article
Farah, M., & Newman, A. (2010). Exploring consumer boycott intelligence using a socio-cognitive approach. Journal of Business Research, 63(4), 347-355. https://doi.org/10.1016/j.jbusres.2009.03.019

Despite a worldwide growth in the number of boycott campaigns, the results of studies are inconclusive as the motives behind individual participation are still largely ignored. Drawing on a socio-cognitive theory, the theory of planned behavior, this... Read More about Exploring consumer boycott intelligence using a socio-cognitive approach.

The relationship between emotional intelligence and customer orientation for pharmaceutical salespeople (2010)
Journal Article
Pettijohn, C., Rozell, E., & Newman, A. (2010). The relationship between emotional intelligence and customer orientation for pharmaceutical salespeople. International Journal of Pharmaceutical and Healthcare Marketing, 4(1), 21-39. https://doi.org/10.1108/17506121011036015

Purpose: the purpose of the research was to examine the relationships between salesperson emotional intelligence, dispositional affectivity and customer-orientation levels. Design/methodology/approach: seventy-one pharmaceutical salespeople workin... Read More about The relationship between emotional intelligence and customer orientation for pharmaceutical salespeople.

On the distribution of runs scored and batting strategy in test cricket (2010)
Journal Article
Scarf, P., Shi, X., & Akhtar, S. (2010). On the distribution of runs scored and batting strategy in test cricket. https://doi.org/10.1111/j.1467-985X.2010.00672.x

Negative binomial distributions are fitted to partnership scores and innings scores in test cricket. For partnership scores, we use a parametric model that allows us to consider run rate as a covariate in the distribution of runs scored and hence to... Read More about On the distribution of runs scored and batting strategy in test cricket.

Hybrid block replacement and inspection policies for a multi-component system with heterogeneous component lives (2010)
Journal Article
Scarf, P., & Cavalcante, C. (2010). Hybrid block replacement and inspection policies for a multi-component system with heterogeneous component lives. European Journal of Operational Research, 206(2), 384-394. https://doi.org/10.1016/j.ejor.2010.02.024

Novel replacement policies that are hybrids of inspection maintenance and block replacement are developed for an n identical component series system in which the component parts used at successive replacements arise from a heterogeneous population. T... Read More about Hybrid block replacement and inspection policies for a multi-component system with heterogeneous component lives.

Inactive banana time: lean production and the degredation of work in the UK Civil Service (2010)
Presentation / Conference
Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A., & Taylor, P. (2010, January). Inactive banana time: lean production and the degredation of work in the UK Civil Service. Presented at Dilemmas for Human Services 14th International Research Conference, Lulea, Sweden

The UK Civil Service has been subject to a constant series of governmental and managerial initiatives over the last 30 years, aimed at increasing efficiency by emulating the private sector. The Gershon Report (2004) identified public sector efficien... Read More about Inactive banana time: lean production and the degredation of work in the UK Civil Service.

The mediating effects of perception and emotion: Digital signage in mall atmospherics (2010)
Journal Article
Dennis, C., Newman, A., Michon, R., Brakus, J., & Wright, L. (2010). The mediating effects of perception and emotion: Digital signage in mall atmospherics. Journal of Retailing and Consumer Services, 17(3), 205-215. https://doi.org/10.1016/j.jretconser.2010.03.009

Digital signage (DS), public screens showing video, is an important, little-researched topic. The ‘‘direct’’ route in the elaboration likelihood model suggests that DS influences cognition, which then influences emotions whereas the ‘‘peripheral’’... Read More about The mediating effects of perception and emotion: Digital signage in mall atmospherics.

An analysis of the experiences of radiography and radiotherapy students who are carers at one UK university (2010)
Journal Article
Hussain, Z., Pickering, V., Percy, D., Crane, J., & Bogg, J. (2010). An analysis of the experiences of radiography and radiotherapy students who are carers at one UK university. Radiography, 17(1), 49-54. https://doi.org/10.1016/j.radi.2010.08.006

Purpose: this is a mixed methods study of the experiences and attendance of radiography and radiotherapy students who are carers at one UK university, Undergraduate radiography and radiotherapy programmes are attracting increasing numbers of mature s... Read More about An analysis of the experiences of radiography and radiotherapy students who are carers at one UK university.

Conflict analysis using Bayesian neural networks and generalized linear models (2010)
Journal Article
Iswaran, N., & Percy, D. (2010). Conflict analysis using Bayesian neural networks and generalized linear models. Journal of the Operational Research Society, 61(2), 332-341. https://doi.org/10.1057/jors.2008.183

The study of conflict analysis has recently become more important due to current world events. Despite numerous quantitative analyses on the study of international conflict, the statistical results are often inconsistent with each other. The causes o... Read More about Conflict analysis using Bayesian neural networks and generalized linear models.

Adolescent gambling on the Internet: A review (2010)
Journal Article
Griffiths, M., & Parke, J. (2010). Adolescent gambling on the Internet: A review. International Journal of Adolescent Medicine and Health, 22(1), 59-75

Internet gambling is a relatively under-researched area. While our current knowledge remains in its infancy and the prevalence rates are relatively low, researchers and clinicians are predicting greater involvement among youth. A comprehensive sear... Read More about Adolescent gambling on the Internet: A review.

Integrating the spare parts supply chain : an inter-disciplinary account (2010)
Journal Article
Martin, H., Syntetos, A., Parodi, A., Polychronakis, Y., & Pintelon, L. (2010). Integrating the spare parts supply chain : an inter-disciplinary account. Journal of Manufacturing Technology Management, 21(2), 226-245. https://doi.org/10.1108/17410381011014387

Purpose: this paper aims to substantiate the need for additional research into a more holistic and multidisciplinary approach to managing the supporting supply chains that may also capture contextual information, also pointing out emerging avenues fo... Read More about Integrating the spare parts supply chain : an inter-disciplinary account.

Judging the judges through accuracy-implication metrics : the case of inventory forecasting (2010)
Journal Article
Syntetos, A., Nikolopoulos, K., & Boylan, J. (2010). Judging the judges through accuracy-implication metrics : the case of inventory forecasting. International Journal of Forecasting, 26(1), 134-143. https://doi.org/10.1016/j.ijforecast.2009.05.016

A number of research projects have demonstrated that the efficiency of inventory systems does not relate directly to demand forecasting performance, as measured by standard forecasting accuracy measures. When a forecasting method is used as an input... Read More about Judging the judges through accuracy-implication metrics : the case of inventory forecasting.

On the variance of intermittent demand estimates (2010)
Journal Article
Syntetos, A., & Boylan, J. (2010). On the variance of intermittent demand estimates. International Journal of Production Economics, 128(2), 546-555. https://doi.org/10.1016/j.ijpe.2010.07.005

Intermittent demand occurs at random with many time periods showing no demand at all. Forecasting such demand patterns constitutes a challenging exercise because of the associated dual source of variation (demand intervals and demand sizes). Research... Read More about On the variance of intermittent demand estimates.

Determining order-up-to levels under periodic review for compound binomial (intermittent) demand (2010)
Journal Article
Teunter, R., Syntetos, A., & Babai, M. (2010). Determining order-up-to levels under periodic review for compound binomial (intermittent) demand. European Journal of Operational Research, 203(3), 619-624. https://doi.org/10.1016/j.ejor.2009.09.013

We propose a new method for determining order-up-to levels for intermittent demand items in a periodic review system. Contrary to existing methods, we exploit the intermittent character of demand by modelling lead time demand as a compound binomial p... Read More about Determining order-up-to levels under periodic review for compound binomial (intermittent) demand.

Differentiation for competitive advantage in a small family business (2010)
Journal Article
Douglas, A., Douglas, J., & Davies, J. (2010). Differentiation for competitive advantage in a small family business. Journal of Small Business and Enterprise Development, 17(3), 371-386. https://doi.org/10.1108/14626001011068680

Purpose – The purpose of this paper is to report how a small, family-owned children's play centre can achieve competitive advantage by developing a differentiated service. The aim is to show how this differentiation strategy is operationalized in a s... Read More about Differentiation for competitive advantage in a small family business.

The development of absorptive capacity-based innovation in a construction SME (2010)
Journal Article
Mcadam, R., Miller, K., McMacken, N., & Davies, J. (2010). The development of absorptive capacity-based innovation in a construction SME. https://doi.org/10.5367/000000010792217308

Traditionally, construction has been a transaction-oriented industry. However, it is changing from the design-bid-build process into a business based on innovation capability and performance management, in which contracts are awarded on the basis of... Read More about The development of absorptive capacity-based innovation in a construction SME.

Parallel trade of pharmaceutical products : the ECJ finally speaks — comment on GlaxoSmithKline (2010)
Journal Article
Petrucci, C. (2010). Parallel trade of pharmaceutical products : the ECJ finally speaks — comment on GlaxoSmithKline. European Law Review, 275-286

This article reviews the ECJ’s judgment in GlaxoSmithKline that overturned some important findings of the CFI’s decision. It criticises the longstanding problematic distinction between anti-competitive object and effect and, in particular, whether di... Read More about Parallel trade of pharmaceutical products : the ECJ finally speaks — comment on GlaxoSmithKline.

How does the DerSimonian and Laird procedure for random effects meta-analysis compare with its more efficient but harder to compute counterparts? (2010)
Journal Article
random effects meta-analysis compare with its more efficient but harder to compute counterparts?. Journal of Statistical Planning and Inference, 140(4), 961-970. https://doi.org/10.1016/j.jspi.2009.09.017

The procedure suggested by DerSimonian and Laird is the simplest and most commonly used method for fitting the random effects model for meta-analysis. Here it is shown that, unless all studies are of similar size, this is inefficient when estimating... Read More about How does the DerSimonian and Laird procedure for random effects meta-analysis compare with its more efficient but harder to compute counterparts?.

Inference for meta-analysis with a suspected temporal trend (2010)
Journal Article
Baker, R., & Jackson, D. (2010). Inference for meta-analysis with a suspected temporal trend. Biometrical Journal, 52(4), 538-551. https://doi.org/10.1002/bimj.200900307

There is sometimes a clear evidence of a strong secular trend in the treatment effect of studies included in a meta-analysis. In such cases, estimating the present-day treatment effect by meta-regression is both reasonable and straightforward. We how... Read More about Inference for meta-analysis with a suspected temporal trend.

Risk aversion in maintenance: a utility-based approach (2010)
Journal Article
Baker, R. (2010). Risk aversion in maintenance: a utility-based approach. IMA Journal of Management Mathematics, 21(4), 319-332. https://doi.org/10.1093/imaman/dpn013

In the author's concept of risk-averse maintenance, introduced in a previous paper, we seek to minimize the disutility of cost per unit time rather than to minimize cost per unit time itself. This gives a maintenance policy that is optimal under risk... Read More about Risk aversion in maintenance: a utility-based approach.