Purpose
The purpose of this study has been to examine the impact of airline touchpoints on customer purchase intent, particularly for frequent flyers on long-haul flights. Specifically, it aimed to assess the complexities of customer decision-making...
Read More about Airline Customer Experiences: A Study of Touchpoints and their Role in Shaping Purchase Intent Among Frequent Flyers on Long Haul Flights.
Outputs (15)
Knowledge sharing is an important aspect of the life of many organisations, especially academic institutions, in terms of their competitiveness and longer-term survival. However, to ensure the success of knowledge sharing within Higher Education Inst... Read More about An exploration of organisational elements on social media platforms based knowledge sharing of Higher Education Institutions (HEIs) in Malaysia.
Exploring High Performance Work Systems (HPWS) in the Libyan telecommunication sector (2020)
Thesis
This study explores work practices (HPWS) in the Libyan telecommunications sector. HPWS are a set of distinct but interrelated human resources management practices combined in a consistent bundle and used to increase employee commitment and motivatio... Read More about Exploring High Performance Work Systems (HPWS) in the Libyan telecommunication sector.
Conceptualising slow tourism : a perspective from Latvia (2020)
Journal Article
Serdane, Z., Maccarrone-Eaglen, A., & Sharifi, S. (2020). Conceptualising slow tourism : a perspective from Latvia. Tourism Recreation Research, 45(3), 337-350. https://doi.org/10.1080/02508281.2020.1726614Slow tourism is perceived as a new type of sustainable tourism and a promising alternative
to mass tourism with which tourists, destination managers and tourism service providers
are willing to engage. However, inconsistent interpretations impede t... Read More about Conceptualising slow tourism : a perspective from Latvia.
Inside the compassionate organization : culture, identity and image in an English hospice (2017)
Book
The literature on management and organization studies suggests the time is right for a focus on 'care and compassion'. The aim of this book is to answer this call by examining the cultural changes found within a particular 'compassionate organization... Read More about Inside the compassionate organization : culture, identity and image in an English hospice.
Academic staff recruitment and selection in Sultanate of Oman : the case of Colleges of Technology in Ministry of Manpower (2012)
Thesis
The focus of this research is on the recruitment and selection (R&S) practices and
processes used by the Ministry of Manpower (MOM) Colleges of Technology (CTs) in
Oman. The recent rapid expansion of these CTs has raised the required numbers of
ac... Read More about Academic staff recruitment and selection in Sultanate of Oman : the case of Colleges of Technology in Ministry of Manpower.
Graduate recruitment in Oman's private construction industry (2012)
Thesis
Traditionally, the Sultanate of Oman has relied heavily on expatriate labour to build its
economy, but with the expansion of the Higher Education (HE) sector and increasing
numbers of Omani nationals graduating from HE, there has been a call for th... Read More about Graduate recruitment in Oman's private construction industry.
Culture, identity and image in an English hospice : an ethnographic study (2011)
Thesis
This study examines the cultural changes found within an English Hospice from its altruistic
beginnings to the more professionalized culture of today. The study seeks to understand how
its members identify with an organization where issues of life... Read More about Culture, identity and image in an English hospice : an ethnographic study.
Organisational justice and work-related attitudes in selected commercial banks in Jordan (2007)
Thesis
This study investigated the relationship between employees’ perceptions of justice and work attitudes in relation to organisational structure in selected commercial banks in Jordan. Questionnaires and semi-structured interviews were employed. Data... Read More about Organisational justice and work-related attitudes in selected commercial banks in Jordan.
Organisational justice and work-related attitudes in selected commercial banks in Jordan (2007)
Thesis
This study investigated the relationship between employees’ perceptions of justice and work attitudes in relation to organisational structure in selected commercial banks in Jordan. Questionnaires and semi-structured interviews were employed. Data... Read More about Organisational justice and work-related attitudes in selected commercial banks in Jordan.