Skip to main content

Research Repository

Advanced Search

Outputs (2348)

Airline Customer Experiences: A Study of Touchpoints and their Role in Shaping Purchase Intent Among Frequent Flyers on Long Haul Flights (2024)
Thesis
AlKhashti, F. (2024). Airline Customer Experiences: A Study of Touchpoints and their Role in Shaping Purchase Intent Among Frequent Flyers on Long Haul Flights. (Thesis). University of Salford

Purpose The purpose of this study has been to examine the impact of airline touchpoints on customer purchase intent, particularly for frequent flyers on long-haul flights. Specifically, it aimed to assess the complexities of customer decision-making... Read More about Airline Customer Experiences: A Study of Touchpoints and their Role in Shaping Purchase Intent Among Frequent Flyers on Long Haul Flights.

Addressing Financial and Digital Literacy Challenges for Inclusive Finance: insights from Microfinance Institutions and FinTech Organisations (2024)
Working Paper
Koefer, F., Bokkens, A., Preziuso, M., & Ehrenhard, M. Addressing Financial and Digital Literacy Challenges for Inclusive Finance: insights from Microfinance Institutions and FinTech Organisations

This paper investigates strategies of European microfinance institutions (MFIs) and inclusive FinTech organisations to address financial and digital illiteracy among vulnerable customers. It reveals that both MFIs and FinTech organisations focus on p... Read More about Addressing Financial and Digital Literacy Challenges for Inclusive Finance: insights from Microfinance Institutions and FinTech Organisations.

Nomenclature in Higher Education: “non-academic” as a construct (2024)
Journal Article
Caldwell, J. (2024). Nomenclature in Higher Education: “non-academic” as a construct. Journal of Higher Education Policy and Management, https://doi.org/10.1080/1360080X.2024.2306569

This study explores the nomenclature surrounding professional services staff within higher education in the UK. Taking a case study method, it uses a qualitative approach to understand the term 'non-academic' to describe the diverse range of professi... Read More about Nomenclature in Higher Education: “non-academic” as a construct.

The GM AI Foundry: A Model for Upskilling SME's in Responsible AI (2024)
Journal Article
Lawton, R., Boswell, S., & Smiee, K. C. (2024). The GM AI Foundry: A Model for Upskilling SME's in Responsible AI. https://doi.org/10.1109/ssci52147.2023.10371988

Building responsible and trustworthy AI solutions is now the norm, yet the challenge of bridging the ethical AI principles to practice gap especially for small to medium businesses is significant with the forthcoming European Union AI ACT (2023) beco... Read More about The GM AI Foundry: A Model for Upskilling SME's in Responsible AI.

The Manchester and Salford Strike Wave of Summer 1911 (2023)
Journal Article
Darlington, R. (2023). The Manchester and Salford Strike Wave of Summer 1911. #Journal not on list, 44-52

If the ‘Labour Revolt’ that swept Britain in the years leading up to the outbreak of the First World War between 1910 and 1914 was one of the most dramatic and violent explosions of industrial militancy and social conflict the country has ever experi... Read More about The Manchester and Salford Strike Wave of Summer 1911.

Further evidence on non-audit fees: Using the context of female directors on audit committees (2023)
Journal Article
K., A., Alam, M. A., N. A., B., & S., N. (2023). Further evidence on non-audit fees: Using the context of female directors on audit committees. Journal of Financial Reporting and Accounting, https://doi.org/10.1108/JFRA-05-2022-0199

This study aims to examine the association between non-audit fees and audit quality by utilizing the context of gender-diverse audit committees. Further, we assess whether this link is moderated by industry-specialist auditors. This study utilized no... Read More about Further evidence on non-audit fees: Using the context of female directors on audit committees.

Engage and Inspire: Transformative Strategies for Large Classes (2023)
Book
Saini, M., & Saini, S. (2023). Engage and Inspire: Transformative Strategies for Large Classes. UK: Amazon Kindle

This book is a tribute to the relentless pursuit of excellence in teaching, especially in the challenging yet rewarding context of large classroom settings. It is crafted for those of you who are passionate about making a difference in the lives of y... Read More about Engage and Inspire: Transformative Strategies for Large Classes.

Assessment Framework for Safety Health & Environment Systems & Culture (2023)
Presentation / Conference
Morris, A. (2023, December). Assessment Framework for Safety Health & Environment Systems & Culture. Presented at SBS PGR Students Monthly Engagement Meetings channel, University of Salford

Abstract for A. Morris’ Assessment framework for safety, health, and environment (SHE) management systems and culture. Oct 2023 The assessment framework for safety, health, and environment (SHE) management systems and culture is very much required... Read More about Assessment Framework for Safety Health & Environment Systems & Culture.

Enhancing the Assessment and the Feedback in Higher Education (2023)
Journal Article
Gomis, K., Saini, M., Arif, M., & Pathirage, C. (2023). Enhancing the Assessment and the Feedback in Higher Education. Quality Assurance in Education, https://doi.org/10.1108/QAE-01-2023-0004

Purpose: Lack of appropriate student support and drawbacks in academic progression signify the importance of enhancing assessment and feedback in higher education (HE). Although assessment and feedback are significant in HE, minimal empirical researc... Read More about Enhancing the Assessment and the Feedback in Higher Education.