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A framework for accessible m-government implementation

Emmanouilidou, M; Kreps, DGP

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Authors

M Emmanouilidou

DGP Kreps



Abstract

The great popularity and rapid diffusion of mobile technologies at worldwide level has also been recognised by the public sector, leading to the creation of m-government. A major challenge for m-government is accessibility – the provision of an equal service to all citizens irrespective of their psychical, mental or technical capabilities. This paper sketches the profiles of six citizen groups: Visually Impaired, Hearing Impaired, Motor Impaired, Speech Impaired, Cognitive Impaired and Elderly. M-government examples that target the aforementioned groups are discussed and a framework for accessible m-government implementation with reference to the W3C Mobile Web Best Practices is proposed.

Citation

Emmanouilidou, M., & Kreps, D. (2010). A framework for accessible m-government implementation. Electronic Government, 7(3), 252-269. https://doi.org/10.1504/EG.2010.033591

Journal Article Type Article
Publication Date Jan 1, 2010
Deposit Date Oct 4, 2010
Publicly Available Date Apr 5, 2016
Journal Electronic Government, an International Journal (EG)
Print ISSN 1740-7494
Publisher Inderscience
Peer Reviewed Peer Reviewed
Volume 7
Issue 3
Pages 252-269
DOI https://doi.org/10.1504/EG.2010.033591
Publisher URL http://www.inderscience.com/search/index.php?action=record&rec_id=33591

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