A framework for accessible m-government implementation

Emmanouilidou, M; Kreps, DGP

Abstract

The great popularity and rapid diffusion of mobile technologies at worldwide level has also been recognised by the public sector, leading to the creation of m-government. A major challenge for m-government is accessibility – the provision of an equal service to all citizens irrespective of their psychical, mental or technical capabilities. This paper sketches the profiles of six citizen groups: Visually Impaired, Hearing Impaired, Motor Impaired, Speech Impaired, Cognitive Impaired and Elderly. M-government examples that target the aforementioned groups are discussed and a framework for accessible m-government implementation with reference to the W3C Mobile Web Best Practices is proposed.

Citation

Emmanouilidou, M., & Kreps, D. (2010). A framework for accessible m-government implementation. Electronic Government, 7(3), 252-269. https://doi.org/10.1504/EG.2010.033591

• Journal Article Type: Article
• Publication Date: Jan 1, 2010
• Deposit Date: Oct 4, 2010
• Publicly Available Date: Apr 5, 2016
• Journal: Electronic Government, an International Journal (EG)
• Print ISSN: 1740-7494
• Publisher: Inderscience
• Peer Reviewed: Peer Reviewed
• Volume: 7
• Issue: 3
• Pages: 252-269
• DOI: https://doi.org/10.1504/EG.2010.033591
• Publisher URL: http://www.inderscience.com/search/index.php?action=record&rec_id=33591