Organisational designs, cultural issues and information fulfilment

Burke, ME

Abstract

This paper presents the cultural results of a five-year study into the concept of information fulfilment, and considers the impact of culture on levels of information fulfilment. Ethnographic studies were undertaken within higher education institutions in four countries, by examining each organization’s shape and comparing it with the rate of achievement of information fulfilment. The social and symbolic meanings that underpinned the culture of information in the chosen institutions are presented here. The chosen cultural frameworks are presented followed by a section of “raw data” from the ethnographic field. Culture impacted significantly in all the studies, and each study had its own unique character and provided rich insights into the culture and contexts of the fields. The relationships between the cultures and the levels of information fulfilment are reported with a view to helping build KM systems that deliver higher levels of information fulfilment. Earlier papers have examined the work of the first three years - this paper will give the additional results of the latest work and make the necessay comparisons and conclusions.

Citation

Burke, M. (2009). Organisational designs, cultural issues and information fulfilment

• Journal Article Type: Article
• Publication Date: Jan 1, 2009
• Deposit Date: Apr 16, 2009
• Journal: International Journal of Knowledge, Culture and Change Management
• Print ISSN: 14479524
• Peer Reviewed: Peer Reviewed
• Volume: 8
• Issue: 11
• Pages: 51-62
• Keywords: Organisational culture, organisational structures, information seeking, information fulfilment
• Publisher URL: http://ijm.cgpublisher.com/product/pub.28/prod.961