A conceptual framework to measure facilities management performance
(2003)
Journal Article
Amaratunga, R., & Baldry, D. (2003). A conceptual framework to measure facilities management performance. Property Management, 21(2), 171-189. https://doi.org/10.1108/02637470310478909
This paper concerns the measurement of facilities management performance. Empirical research carried out indicates that facilities management appears to utilise a wide range of measures – not only traditional financial accounting measures, but also i... Read More about A conceptual framework to measure facilities management performance.