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All Outputs (67)

Hiding in the light : recognising UK mid size businesses as a distinct category and their economic and social value to the nation (2019)
Report
McKenna, S., Fletcher, G., & Griffiths, M. (2019). Hiding in the light : recognising UK mid size businesses as a distinct category and their economic and social value to the nation

For most, the term ‘mid size business’ (MSB) usually conjures up images of very little – or confusion with the SME concept. Despite their tremendous performance and contribution, MSBs remain unrecognised and underserved. Too big to benefit fro... Read More about Hiding in the light : recognising UK mid size businesses as a distinct category and their economic and social value to the nation.

Knowledge exchange partnership leads to digital transformation at Hydro-X Water Treatment, Ltd (2018)
Journal Article
Heinze, A., Griffiths, M., Fenton, A., & Fletcher, G. (2018). Knowledge exchange partnership leads to digital transformation at Hydro-X Water Treatment, Ltd. Global Business and Organizational Excellence, 37(4), 6-13. https://doi.org/10.1002/joe.21859

To attract a generation of workers and consumers who have never known a world without Wi-Fi, smartphones, or social media, organizations increasingly have no choice but to incorporate digital technology into every aspect of their operations and proce... Read More about Knowledge exchange partnership leads to digital transformation at Hydro-X Water Treatment, Ltd.

Digital business evolution : lessons from a decade of KTP industry projects (2018)
Presentation / Conference
Griffiths, M., Heinze, A., Fenton, A., & Fletcher, G. (2018, March). Digital business evolution : lessons from a decade of KTP industry projects. Presented at UK Academy for Information Systems Conference, Oxford, UK

Digital transformation is a daunting process for many business leaders, who sometimes find themselves in unfamiliar territory. This challenge is particularly prominent for resource-stretched and multi-skilled small and medium sized enterprises (SMEs)... Read More about Digital business evolution : lessons from a decade of KTP industry projects.

Skeuomorphic reassurance : personhood and dementia (2016)
Presentation / Conference
Kreps, D., Burmeister, O., & Blaynee, J. (2016, September). Skeuomorphic reassurance : personhood and dementia. Presented at 12th IFIP TC 9 International Conference on Human Choice and Computers, HCC12 2016, Proceedings, Salford, UK

This paper introduces the concept of ‘skeomorphic reassurance’ as a guiding principle for human interfaces in technological development and design, particularly for older people and people with dementia (PwD). Skeuomorphs exhibit decorative design el... Read More about Skeuomorphic reassurance : personhood and dementia.

Human choice and computers : an ever more intimate relationship (2016)
Journal Article
Kreps, D., Fletcher, G., & Griffiths, M. (2016). Human choice and computers : an ever more intimate relationship. The future of identity in the information society : 4th IFIP WG 9.2, 9.6, 11.6, 11.7/Fidis International Summer School, Brno, Czech Republic, September 1-7, 2008, revised selected papers / Vashek Matyáš ... [et al.] (eds.), 474, 9-21. https://doi.org/10.1007/978-3-319-44805-3

Since 1974, the Human Choice and Computers (HCC) conference series has firmly remained at the cutting edge of innovative thinking about the interface between the social and technology. This introductory chapter to the proceedings of the 12th Human Ch... Read More about Human choice and computers : an ever more intimate relationship.

Creatively prototyping the future high street (2016)
Journal Article
Fletcher, G., Greenhill, A., Griffiths, M., Holmes, K., & McLean, R. (2016). Creatively prototyping the future high street. Production Planning and Control, 27(6), 477-489. https://doi.org/10.1080/09537287.2016.1147094

This paper gives a voice to a range of community and individual stakeholders who would not generally be heard in the conventional town planning process. We present a methodological technique, described as creative prototyping, that has at its heart,... Read More about Creatively prototyping the future high street.

The social supply chain and the future high street (2016)
Journal Article
Fletcher, G., Greenhill, A., Griffiths, M., & McLean, R. (2016). The social supply chain and the future high street. Supply Chain Management, 22(1), 78-91. https://doi.org/10.1108/SCM-05-2014-0154

Purpose: The paper examines how independent social and commercial activities have developed in response to the perceived decline in the UK High Street and in response to the challenges of increasing digital retailing opportunities. This examination i... Read More about The social supply chain and the future high street.

The social supply chain and the future high street (2016)
Journal Article
Fletcher, G., Greenhill, A., Griffiths, M., & McLean, R. (2016). The social supply chain and the future high street. Supply Chain Management, 21(1), 78-91. https://doi.org/10.1108/SCM-05-2014-0154

Purpose: The paper examines how independent social and commercial activities have developed in response to the perceived decline in the UK High Street and in response to the challenges of increasing digital retailing opportunities. This examination i... Read More about The social supply chain and the future high street.

Social media (2016)
Book Chapter
Fenton, A., & Mohamad, M. (2016). Social media. In A. Heinze, & G. Fletcher (Eds.), Digital and social media marketing : a results-driven approach (190-213). Routledge

In this chapter you will: 1) understand the dynamics of social media-based communities, their composition and behaviours 2) learn to conduct a social media audit including competitor analysis 3) recognise the importance of a blog as a centre of... Read More about Social media.

A critical investigation of electronic patient records in the NHS in England : tracing an elusive object through its actor-network (2014)
Thesis
Goff, M. A critical investigation of electronic patient records in the NHS in England : tracing an elusive object through its actor-network. (Thesis). University of Salford

This study is a critical investigation of electronic patient records in the National Health Service in England. It explores whether EPRs benefit clinicians in the context of a technology that has been explicitly designed to fulfil multiple purposes,... Read More about A critical investigation of electronic patient records in the NHS in England : tracing an elusive object through its actor-network.

Science fiction prototypes in educational and business settings (2013)
Presentation / Conference
Fletcher, G., Greenhill, A., Griffiths, M., & McLean, R. (2013, November). Science fiction prototypes in educational and business settings. Presented at 3rd Immersive Education Summit, King's College London

This paper examines the intended purpose of Science Fiction Prototypes (SFP) in conjunction with the significance and use of workshops in business education. We explore why the SFP as a form of education delivery has proven to be popular. Finally we... Read More about Science fiction prototypes in educational and business settings.

Laboring online : Are there “new” labor processes in virtual game worlds? (2013)
Journal Article
Greenhill, A., & Fletcher, G. (2013). Laboring online : Are there “new” labor processes in virtual game worlds?. Journal of the Association for Information Systems, 14(11),

As unemployment figures rise in the developed world, questions regarding the meaning of “labor” and the intrinsic ”value” of work re-emerge. This paper examines labor practices in virtual game worlds to extend existing theoretical explorations regard... Read More about Laboring online : Are there “new” labor processes in virtual game worlds?.

Making Madlab : a creative space for innovation and creating prototypes (2013)
Journal Article
Bell, F., Fletcher, G., Greenhill, A., Griffiths, M., & McLean, R. (2013). Making Madlab : a creative space for innovation and creating prototypes. Technological Forecasting and Social Change, 84, 43-53. https://doi.org/10.1016/j.techfore.2013.09.004

This paper presents Manchester Digital Laboratory (MadLab) as an “organisation as prototype” in terms of its innovation; emphasising its permeability to external collaboration and internal structure. We present the accumulation of experience and insp... Read More about Making Madlab : a creative space for innovation and creating prototypes.

Identifying functions and characters for science fiction prototyping (2013)
Presentation / Conference
Fletcher, G., Greenhill, A., Griffiths, M., & McLean, R. (2013, September). Identifying functions and characters for science fiction prototyping. Presented at British Academy of Management Annual Conference, Aintree Racecourse, Liverpool

The use of Science Fiction Prototypes (SFP) for policy, business and community organisation forecasting and planning is an increasingly popular approach. Examples of recent use of this technique can be found among individuals and organisations such a... Read More about Identifying functions and characters for science fiction prototyping.

Social Media Monitoring visualisation: What do we have to look for? (2013)
Presentation / Conference
Hackett, C., Fletcher, G., & Heinze, A. (2013, March). Social Media Monitoring visualisation: What do we have to look for?. Presented at 18th UKAIS Annual Conference, Worcester College, Oxford, UK

The need for accurate and readily understandable social media monitoring is an issue faced by any organisation irrespective of their size or current levels of engagement with social media. It is increasingly a truism of social media that if an organi... Read More about Social Media Monitoring visualisation: What do we have to look for?.

Life, death and everyday experience of social media (2013)
Book Chapter
Greenhill, A., & Fletcher, G. (2013). Life, death and everyday experience of social media. In M. Gillespie, D. John Herbert, & A. Greenhill (Eds.), Social Media and Religious Change (201-217). Berlin: De Gruyter

This chapter explores the online remembrances of people made famous through media-generated activity post-mortem. We explore the observed ritualised practices found on memorial websites (specifically gonetoosoon.org) and present them as examples of c... Read More about Life, death and everyday experience of social media.

The Trojan Horse(s) of "Hello World" culture : the story of Sony PSP domestication through the eyes of the Homebrew users (2012)
Thesis
Amin, M. The Trojan Horse(s) of "Hello World" culture : the story of Sony PSP domestication through the eyes of the Homebrew users. (Thesis). University of Salford

Technology that is released to the public is often "locked down" or "tethered" ready for domestication by the regular user in the way that the manufacturer believes that it will be used (Zittrain, 2007). However, when users such as the hacker users... Read More about The Trojan Horse(s) of "Hello World" culture : the story of Sony PSP domestication through the eyes of the Homebrew users.

A day in the digital life: a preliminary sousveillance study (2011)
Presentation / Conference
Fletcher, G., Griffiths, M., & Kutar, M. (2011, September). A day in the digital life: a preliminary sousveillance study. Presented at A Decade in Internet Time Symposium on the Dynamics of the Internet and Society, University of Oxford

A decade ago, Castells argued that most surveillance would have no directly damaging consequences. He proposed that what should be of more concern were the unpredictable consequences of our over-exposed lives, the lack of explicit rules for on-line b... Read More about A day in the digital life: a preliminary sousveillance study.