Taking a long view towards quality improvement: an intentional approach to solving wicked problems and improving student experience
(2024)
Journal Article
Hamshire, C., Barrett, N., & Forsyth, R. (2024). Taking a long view towards quality improvement: an intentional approach to solving wicked problems and improving student experience. Quality in Higher Education, https://doi.org/10.1080/13538322.2024.2307063
Quality enhancement projects in universities frequently rely on short term, fragmented studies implemented in response to snapshot data linked to student feedback. Such projects may not address the complex interplay across stakeholder groups and do n... Read More about Taking a long view towards quality improvement: an intentional approach to solving wicked problems and improving student experience.