Use of text messaging to collect real-time feedback from healthcare users about the healthcare environment
(2012)
Presentation / Conference
Patel, S., & Cain, R. (2012, November). Use of text messaging to collect real-time feedback from healthcare users about the healthcare environment. Presented at Advances in Healthcare through Digital consultations and Three Million Lives: What needs to be done? 3rd Annual IDH Conference, Warwick, UK
In this paper we propose the use of text messaging as a
real-time technological method to collect feedback from
healthcare users about the healthcare environment.
Healthcare users (whether that is patients, carers, visitors
or staff) will be offe...
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