Emotional labour in university lecturers : considerations for higher education institutions
(2013)
Journal Article
Berry, K., & Cassidy, S. (2013). Emotional labour in university lecturers : considerations for higher education institutions. Journal of Curriculum and Teaching, 2(2), https://doi.org/10.5430/jct.v2n2p22
Emotional labour is a state that exists when there is a discrepancy between the emotional demeanour that an individual displays and the genuinely felt emotions that would be inappropriate to display (Mann 1999b). The study examined levels of emotiona... Read More about Emotional labour in university lecturers : considerations for higher education institutions.