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All Outputs (22)

Examining guest chefs' influences on luxury restaurants' images (2016)
Journal Article
Peng, N., Chen, A., & Hung, K. (2016). Examining guest chefs' influences on luxury restaurants' images. International Journal of Hospitality Management, 53, 129-132. https://doi.org/10.1016/j.ijhm.2015.12.006

Highlights • A guest chef's image positively influences a luxury restaurant's image. • The restaurant-guest chef fit positively influences a luxury restaurant's image. • The restaurant-guest chef fit moderates the relationship between a guest... Read More about Examining guest chefs' influences on luxury restaurants' images.

Chef image's influence on tourists' dining experiences (2015)
Journal Article
Peng, N., Chen, A., & Kuang-peng, H. (2016). Chef image's influence on tourists' dining experiences. Annals of Tourism Research, 56, 154-158. https://doi.org/10.1016/j.annals.2015.11.005

Highlights • Tourists’ teppanyaki restaurant dining experience is examined. • A chef’s image has a positive influence on experiential value. • Interaction with other customers positively influences experiential value. • Service quality has... Read More about Chef image's influence on tourists' dining experiences.

Strategic management of salespeople when promoting new products : moderating effects of sales-related organizational psychological climate (2015)
Journal Article
Chen, A., Peng, N., & Hung, K. (2015). Strategic management of salespeople when promoting new products : moderating effects of sales-related organizational psychological climate. European Journal of Marketing, 49(9/10), 1616-1644. https://doi.org/10.1108/EJM-03-2014-0181

Purpose: The purpose of this paper is to examine the performance of salespeople when selling new products (namely, electronic goods) in a business-to-business context by incorporating the organizations’ perceived psychological climate into goal orien... Read More about Strategic management of salespeople when promoting new products : moderating effects of sales-related organizational psychological climate.

Diners’ loyalty toward luxury restaurants : The moderating role of product knowledge (2015)
Journal Article
Peng, N., & Chen, A. (2015). Diners’ loyalty toward luxury restaurants : The moderating role of product knowledge. Marketing Intelligence and Planning, 33(2), 179-196. https://doi.org/10.1108/MIP-03-2014-0049

Purpose: Consumers dine at luxury restaurants for reasons beyond fulfilling basic needs; however, little is known about the factors that contribute to diners’ loyalty. The purpose of this paper is to examine diners’ luxury restaurant consumption beha... Read More about Diners’ loyalty toward luxury restaurants : The moderating role of product knowledge.

The effects of luxury restaurant environments on diners’ emotions and loyalty : incorporating diner expectations into an extended Mehrabian-Russell model (2015)
Journal Article
Chen, A., Peng, N., & Hung, K. (2015). The effects of luxury restaurant environments on diners’ emotions and loyalty : incorporating diner expectations into an extended Mehrabian-Russell model. International Journal of Contemporary Hospitality Management, 27(2), 236-260. https://doi.org/10.1108/IJCHM-07-2013-0280

Purpose: This paper aims to examine diners’ luxury restaurant consumption behavior by incorporating diner expectations into a modified Mehrabian–Russell model. Consumers dine at luxury restaurants for reasons beyond fulfilling basic needs. However, l... Read More about The effects of luxury restaurant environments on diners’ emotions and loyalty : incorporating diner expectations into an extended Mehrabian-Russell model.

Managing salespeople strategically when promoting new products : incorporating market orientation into a sales management control framework (2015)
Journal Article
products : incorporating market orientation into a sales management control framework. Industrial Marketing Management, 47, 147-155. https://doi.org/10.1016/j.indmarman.2015.02.041

Salespeople play a pivotal role in promoting new products. Therefore, managers need to know what control mechanism (i.e., output-based control, behavior-based control, or knowledge-based control) can improve their salespeople's new product sales perf... Read More about Managing salespeople strategically when promoting new products : incorporating market orientation into a sales management control framework.

Examining Chinese tourists’ nature-based tourism participation behavior: Incorporating environmental concern into a constraint-negotiation model (2015)
Journal Article
Peng, N., & Chen, A. (2016). Examining Chinese tourists’ nature-based tourism participation behavior: Incorporating environmental concern into a constraint-negotiation model. Tourism Analysis, 21(2-3), 189-202. https://doi.org/10.3727/108354216X14559233984737

Finding the balance between economic development and preservation of the natural environment is a challenging yet important task. This is a particularly pressing issue in the case of China, as it is the largest and fastest-growing market for tourism.... Read More about Examining Chinese tourists’ nature-based tourism participation behavior: Incorporating environmental concern into a constraint-negotiation model.

Examining hotel salespeople's new membership programme sales performance (2014)
Journal Article
Chen, A., & Peng, N. (2014). Examining hotel salespeople's new membership programme sales performance. Current Issues in Tourism, 19(8), 755-762. https://doi.org/10.1080/13683500.2014.972345

Promoting new membership programmes can be a rewarding, yet challenging task for hotels. However, high-performance sales teams can improve consumer perceptions of new membership programmes in the market and allow hotels to remain competitive. Few stu... Read More about Examining hotel salespeople's new membership programme sales performance.

Including pets when undertaking tourism activities : incorporating pet attachment into the TPB model (2014)
Journal Article
Peng, N., Chen, A., & Hung, K. (2014). Including pets when undertaking tourism activities : incorporating pet attachment into the TPB model. Tourism Analysis, 19(1), 69-84. https://doi.org/10.3727/108354214X13927625340235

As modern individuals place increasing value on tourism and have an increasing attachment to their pets, it is important for scholars, practitioners, and other relevant parties to determine whether pet owners will plan to have their pets accompany th... Read More about Including pets when undertaking tourism activities : incorporating pet attachment into the TPB model.

Examining Chinese consumers’ luxury hotel staying behavior (2014)
Journal Article
Chen, A., & Peng, N. (2014). Examining Chinese consumers’ luxury hotel staying behavior. International Journal of Hospitality Management, 39, 53-56. https://doi.org/10.1016/j.ijhm.2014.01.002

The value of the luxury goods market is about to exceed US$302 billion worldwide in 2012. In addition, the top 3% of travelers in the world represent 20% of the total tourism expenditure. Although the growth has been significant, few studies have exa... Read More about Examining Chinese consumers’ luxury hotel staying behavior.

Taking dogs to tourism activities : incorporating attachment into a pet-related constraint-negotiation model (2013)
Journal Article
Hung, K., Chen, A., & Peng, N. (2016). Taking dogs to tourism activities : incorporating attachment into a pet-related constraint-negotiation model. Journal of Hospitality and Tourism Research, 40(3), 364-395. https://doi.org/10.1177/1096348013503992

This research’s purpose is to examine the factors that affect pet owners’ decisions when taking pets to participate in tourism activities. Unlike tourist travelling alone, pet owners must consider their own circumstances as well as the constraints th... Read More about Taking dogs to tourism activities : incorporating attachment into a pet-related constraint-negotiation model.

Conceptualizing trade show visitors’ consumption behavior (2013)
Journal Article
Wong, J., Li, T., Peng, N., & Chen, A. (2014). Conceptualizing trade show visitors’ consumption behavior. International Journal of Tourism Research, 16(4), 325-328. https://doi.org/10.1002/jtr.1960

Tourism trade shows have become an increasingly attractive channel for practitioners to meet potential buyers. However, few studies have conceptualized non-industrial buyers' consumption behavior during these events. This study proposes a model to co... Read More about Conceptualizing trade show visitors’ consumption behavior.

Developing a pet owners’ tourism constraints scale : the constraints to take dogs to tourism activities (2013)
Journal Article
Chen, A., Peng, N., & Hung, K. (2014). Developing a pet owners’ tourism constraints scale : the constraints to take dogs to tourism activities. International Journal of Tourism Research, 16(4), 315-324. https://doi.org/10.1002/jtr.1959

The objectives of this research were to develop a scale for constraints on bringing dogs along on tourism activities and to examine the influence of these constraints on owners' intentions to take dogs along on tourism activities. The responses of 51... Read More about Developing a pet owners’ tourism constraints scale : the constraints to take dogs to tourism activities.

Taking dogs to tourism activities : Testing a pet-related constraint-negotiation model (2013)
Journal Article
Chen, A., Peng, N., & Hung, K. (2013). Taking dogs to tourism activities : Testing a pet-related constraint-negotiation model. Tourism Analysis, 18(2), 207-214. https://doi.org/10.3727/108354213X13645733247855

This research's purpose is to examine the factors that affect pet owners' decisions when taking pets to participate in tourism activities. Unlike tourist traveling alone, pet owners must consider their own circumstances as well as the constraints the... Read More about Taking dogs to tourism activities : Testing a pet-related constraint-negotiation model.

Consumer perspectives of cultural branding : The case of Burberry in Taiwan (2012)
Journal Article
Peng, N., & Chen, A. (2012). Consumer perspectives of cultural branding : The case of Burberry in Taiwan. Journal of Brand Management, 19(4), 318-330. https://doi.org/10.1057/bm.2011.42

Luxury brands are cultural phenomena forged by marketing efforts and country image. Yet although many Western luxury brands have iconic status among Asian consumers, the intertwining relationship between these two factors requires further clarificati... Read More about Consumer perspectives of cultural branding : The case of Burberry in Taiwan.