Prof Ben Light's Outputs (103)

Tracing the emergence and formation of small dot-coms in an emerging digital economy : an actor-network theory approach (2011)
Thesis

The purpose of this study is to trace the emergence and formation of small dot-corns to
understand how they come into being and are made to work or not. The SME e-business
literature emphasises post-organisation and post-technology formation phases... Read More about Tracing the emergence and formation of small dot-coms in an emerging digital economy : an actor-network theory approach.

Ethics and social networking sites: a disclosive analysis of Facebook (2010)
Journal Article
Light, B., & McGrath, K. (2010). Ethics and social networking sites: a disclosive analysis of Facebook. Information Technology and People, 23(4), 290-311. https://doi.org/10.1108/09593841011087770

Purpose – This paper aims to provide insights into the moral values embodied by a popular social
networking site (SNS), Facebook.
Design/methodology/approach – This study is based upon qualitative fieldwork, involving
participant observation, cond... Read More about Ethics and social networking sites: a disclosive analysis of Facebook.

Digital and media technologies: A review of infrastructure needs for leading edge research in the United Kingdom (2010)
Report

Understanding SME e-business challenges: the case of dot.com in Ghana (2009)
Presentation / Conference Contribution

An investigation into resistance practices at an SME consultancy (2009)
Journal Article
Griffiths, M., & Light, B. (2009). An investigation into resistance practices at an SME consultancy. Journal of Enterprise Information Management, 22(1/2), 119-136. https://doi.org/10.1108/17410390910932786

Purpose – Prior research emphasises that organisational founders have a good deal of influence in organisational development and, where information and communication technogies (ICTs) are involved, a generic strategy is usually deployed by managers i... Read More about An investigation into resistance practices at an SME consultancy.

Digital culture : blurred boundaries and ethical considerations (2009)
Journal Article

The Weberian sense of work and life suggests that working is something around which the rest of life flows. Moreover, work life and domestic life have been defined as separate for most people based on physical structures. That is, being physically in... Read More about Digital culture : blurred boundaries and ethical considerations.

What are your web 2.0 ethics? (2009)
Other

Beyond the traditional "SME challenges" discourse: a historical field study of a dot.com failure in Ghana (2009)
Presentation / Conference Contribution

More than just friends? Facebook, disclosive ethics and the morality of technology,Plus que de simples amis? Facebook, l'éthique de la divulgation et la moralité de la technologie (2008)
Presentation / Conference Contribution

Access all areas? The evolution of SingStar from the PS2 to PS3 platform (2008)
Presentation / Conference Contribution

Antisocial behaviour orders: Unanticipated directions in social network site development (2008)
Presentation / Conference Contribution

Social network technologies, as we know them today have become a popular feature of everyday life
for many people. As their name suggests, their underlying premise is to enable people to connect with
each other for a variety of purposes. These purp... Read More about Antisocial behaviour orders: Unanticipated directions in social network site development.

Social networking and digital gaming media convergence : classification and its consequences for appropriation (2008)
Journal Article

Within the field of Information Systems, a good proportion of research is concerned with the work organisation and this has, to some extent, restricted the kind of application areas given consideration. Yet, it is clear that information and communica... Read More about Social networking and digital gaming media convergence : classification and its consequences for appropriation.

Unpacking end-user relations in an emerging ubiquitous computing environment : introducing the bystander (2008)
Journal Article
Ferneley, E., & Light, B. (2008). Unpacking end-user relations in an emerging ubiquitous computing environment : introducing the bystander. Journal of Information Technology, 23(3), 163-175. https://doi.org/10.1057/palgrave.jit.2000123

The move towards technological ubiquity is allowing a more idiosyncratic and dynamic working environment to emerge that may result in the restructuring of information communication technologies, and changes in their use through different user groups'... Read More about Unpacking end-user relations in an emerging ubiquitous computing environment : introducing the bystander.

IT consultants, salesmanship and the challenges of packaged software selection in SMEs (2008)
Journal Article
Howcroft, D., & Light, B. (2008). IT consultants, salesmanship and the challenges of packaged software selection in SMEs. Journal of Enterprise Information Management, 21(6), 597-615. https://doi.org/10.1108/17410390810911203

Purpose – This paper seeks to analyse the process of packaged software selection in a small organization, focussing particularly on the role of IT consultants as intermediaries in the process.
Design/methodology/approach – This is based upon a longi... Read More about IT consultants, salesmanship and the challenges of packaged software selection in SMEs.

More than just friends? Facebook, disclosive ethics and the morality of technology (2008)
Presentation / Conference Contribution

Social networking sites have become increasingly popular destinations for people wishing to chat,
play games, make new friends or simply stay in touch. Furthermore, many organizations have
been quick to grasp the potential they offer for marketing,... Read More about More than just friends? Facebook, disclosive ethics and the morality of technology.

Spot the difference: an exploratory case study of the simultaneous evaluation of custom and package applications (2008)
Book Chapter

Web mediated market interactions and enterprise software (2008)
Journal Article

With increased consolidation and a few large vendors dominating the market, how can software vendors distinguish themselves in order to maintain profitability and gain market share? Increasingly customers are becoming more proactive in selecting a ve... Read More about Web mediated market interactions and enterprise software.

Introducing masculinity studies to information systems research: the case of gaydar (2007)
Journal Article
Light, B. (2007). Introducing masculinity studies to information systems research: the case of gaydar. European Journal of Information Systems, 16(5), 658-665. https://doi.org/10.1057/palgrave.ejis.3000709

I believe that studies of men's gendered experiences of information systems are needed. In order to support this claim, I introduce the area of Masculinity Studies to Information Systems research and, using this, present an exploratory analysis of an... Read More about Introducing masculinity studies to information systems research: the case of gaydar.

Risky business: when a CRM vendor masqueraded as an ERP specialist (2007)
Presentation / Conference Contribution

Taking a social shaping perspective we unpack the development trajectory of a packaged software
product to show, that contrary to mainstream accounts, design is not completely specified a-priori and
that the process continues throughout implementat... Read More about Risky business: when a CRM vendor masqueraded as an ERP specialist.

Users as developers: a field study of call centre knowledge work (2007)
Journal Article
Burns, B., & Light, B. (2007). Users as developers: a field study of call centre knowledge work. Journal of Organizational and End User Computing, 19(4), 42-56. https://doi.org/10.4018/joeuc.2007100103

We report the findings of a field study of the enactment of ICT supported knowledge work in a Human Resources contact centre, illustrating the negotiable boundary between what constitutes the developer and user. Drawing upon ideas from the social sha... Read More about Users as developers: a field study of call centre knowledge work.