Prof Ben Light's Outputs (103)

Going offline: an exploratory cultural artifact analysis of an internet dating site's developing trajectories (2007)
Journal Article
Fletcher, G., & Light, B. (2007). Going offline: an exploratory cultural artifact analysis of an internet dating site's developing trajectories. International Journal of Information Management, 27(6), 422-431. https://doi.org/10.1016/j.ijinfomgt.2007.08.001

In this study, we develop a theorisation of an internet dating site as a cultural artifact. The site, Gaydar, is targeted at gay men. We argue that contemporary received representations of their sexuality figure heavily in the site's focus by providi... Read More about Going offline: an exploratory cultural artifact analysis of an internet dating site's developing trajectories.

User resistance strategies and the problems of blanket prescriptions: A case study of resistance successes (2006)
Presentation / Conference Contribution

Integration in ERP environments: rhetoric, realities and organisational possibilities (2006)
Journal Article
Light, B., & Wagner, E. (2006). Integration in ERP environments: rhetoric, realities and organisational possibilities. New Technology, Work and Employment, 21(3), 215-228. https://doi.org/10.1111/j.1468-005X.2006.00176.x

Enterprise Resource Planning (ERP) packages are said to enable integration when the standard inscription is adhered to through software configuration. A social shaping perspective expands conceptualisations of ERP packages, enabling a view of them as... Read More about Integration in ERP environments: rhetoric, realities and organisational possibilities.

Reflections on issues of power in packaged software selection (2006)
Journal Article
Light, B., & Howcroft, D. (2006). Reflections on issues of power in packaged software selection. Information Systems Journal, 16(3), 215-235. https://doi.org/10.1111/j.1365-2575.2006.00216.x

The adoption of packaged software is becoming increasingly common in a variety of organizations and much of the packaged software literature presents this as a straightforward, linear process based on rationalistic evaluation. This paper applies the... Read More about Reflections on issues of power in packaged software selection.

User resistance strategies and the problems of blanket prescriptions: a case study of resistance success (2006)
Presentation / Conference Contribution

There is a growing body of research on resistance in IS projects, a good deal of which focuses on strategies for overcoming resistance. However, within this strand of research, it appears that there is a ‘blanket prescription’ approach that does not... Read More about User resistance strategies and the problems of blanket prescriptions: a case study of resistance success.

Secondary user relations in emerging mobile computing environments (2006)
Journal Article
Ferneley, E., & Light, B. (2006). Secondary user relations in emerging mobile computing environments. European Journal of Information Systems, 15(3), 301-306. https://doi.org/10.1057/palgrave.ejis.3000620

Achieving enterprise integration through software customization: part I - evidence from the field (2006)
Other

Achieving enterprise integration through software customization: part II - enacting the strategy (2006)
Other

Theorizing masculinity in information systems research (2006)
Book Chapter

I want to argue that understanding masculinity is an important part of understanding gender and sexuality as it relates to information and communications technologies (ICTs), specifically those under the lens of the information-systems community. In... Read More about Theorizing masculinity in information systems research.

Professionals as users: autonomy considerations for the deployment of information systems (2005)
Presentation / Conference Contribution

Going beyond 'misfit' as a reason for ERP package customisation (2005)
Journal Article
Light, B. (2005). Going beyond 'misfit' as a reason for ERP package customisation. Computers in Industry, 56(6), 606-619. https://doi.org/10.1016/j.compind.2005.02.008

In an attempt to deal with the potential problems presented by existing information systems, a shift towards the implementation of ERP packages has been witnessed. The common view, particularly the one espoused by vendors, is that ERP packages are mo... Read More about Going beyond 'misfit' as a reason for ERP package customisation.

Exploring cultural issues in the packaged software industry: a usability perspective (2005)
Presentation / Conference Contribution

Reasons behind ERP package adoption: a diffusion of innovations perspective (2004)
Presentation / Conference Contribution

Enterprise Resource Planning (ERP) packages have been widely adopted and it is becoming clear that
this is driven by multiple rationales that may be simultaneously at odds and complimentary. In this
paper, we aim to develop a greater understanding... Read More about Reasons behind ERP package adoption: a diffusion of innovations perspective.

Selling packaged software: an ethical analysis (2004)
Presentation / Conference Contribution

Within the IS literature there is little discussion on selling software products in general and especially
from the ethical point of view. Similarly, within computer ethics, although there is much interest in
professionalism and professional codes,... Read More about Selling packaged software: an ethical analysis.

CRM packaged software: a study of organisational experiences (2003)
Journal Article
Light, B. (2003). CRM packaged software: a study of organisational experiences. Business Process Management Journal, 9(5), 603-616. https://doi.org/10.1108/14637150310496712

Customer Relationship Management (CRM) packaged software has become a key contributor to attempts at aligning business and IT strategies in recent years. Throughout the 1990s there was, in many organisations strategies, a shift from the need to mana... Read More about CRM packaged software: a study of organisational experiences.

An alternative theory of legacy information systems in Ciborra C, Mercurio R, De Marco M, Martinez M and Carignani A (Eds) (2003)
Presentation / Conference Contribution

A Study of User Involvement in Packaged Software Selection in Applegate L, Galliers R D and De Gross J J (Eds) (2002)
Presentation / Conference Contribution

The maintenance implications of the customization of ERP software (2001)
Journal Article

Enterprise resource planning (ERP) software is a dominant approach for dealing with legacy information system problems. In order to avoid invalidating maintenance and development support from the ERP vendor, most organizations reengineer their busine... Read More about The maintenance implications of the customization of ERP software.

ERP and best of breed: a comparative analysis (2001)
Journal Article
Light, B., Holland, C., & Willis, K. (2001). ERP and best of breed: a comparative analysis. Business Process Management Journal, 7(3), 216-224. https://doi.org/10.1108/14637150110392683

Enterprise resource planning (ERP) software is the dominant strategic platform for supporting enterprise-wide business processes. However, it has been criticised for being inflexible and not meeting specific organisation and industry requirements. An... Read More about ERP and best of breed: a comparative analysis.

A review of the issues associated with customer relationship management systems in Smithson S, Cricar J, Podlogar M and Avgerinou S (Eds) (2001)
Presentation / Conference Contribution