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IMC antecedents and the consequences of planned brand identity in Higher Education (2017)
Journal Article
Foroudi, P., Dinnie, K., Kitchen, P., Melewar, T., & Foroudi, M. (2017). IMC antecedents and the consequences of planned brand identity in Higher Education. European Journal of Marketing, 51(3), 528-550. https://doi.org/10.1108/EJM-08-2015-0527

Purpose – This study identifies the IMC antecedents and consequences of brand awareness, image, reputation and identification in the context of higher education, and empirically tests a number of hypotheses related to the aforementioned constructs.... Read More about IMC antecedents and the consequences of planned brand identity in Higher Education.

The knowledge transfer openness matrix facilitating accessibility in UK management education teaching (2017)
Book Chapter
Owens, J., & Talat, U. (2017). The knowledge transfer openness matrix facilitating accessibility in UK management education teaching. In The Future of Accessibility in International Higher Education (230-252). IGI Global. https://doi.org/10.4018/978-1-5225-2560-8.ch014

This is an empirical investigation considering how the Knowledge Transfer Openness Matrix (KTOM) could facilitate accessibility and Knowledge Transfer (KT) for the UK Higher Education (HE) Management Education Teaching when utilising learning technol... Read More about The knowledge transfer openness matrix facilitating accessibility in UK management education teaching.

Psychological contract violation and customer intention to reuse online retailers: exploring mediating and moderating mechanisms (2017)
Journal Article
Neeru, M., Sahadev, S., & Purani, K. (2017). Psychological contract violation and customer intention to reuse online retailers: exploring mediating and moderating mechanisms. Journal of Business Research, 75, 17-28. https://doi.org/10.1016/j.jbusres.2017.01.013

This study examines the impact of psychological contract violation (PCV) on customer intentions to reuse online retailer websites via the mediating mechanisms of trust and satisfaction. The moderating role of perceived structural assurance (SA) is al... Read More about Psychological contract violation and customer intention to reuse online retailers: exploring mediating and moderating mechanisms.

Impact of gender diversity on social and environmental performance evidence from Malaysia (2017)
Journal Article
performance evidence from Malaysia. Corporate Governance, 17(2), 266-283. https://doi.org/10.1108/CG-12-2015-0161

Purpose - This study is guided by the upper echelon theory and argues that the role of females on boards of directors may differ between cultures. In a culture where the community has a significant humane orientation, female directors may pay much mo... Read More about Impact of gender diversity on social and environmental performance evidence from Malaysia.

Current Issues in Succession Law (2017)
Journal Article
Carn, M. (2017). Current Issues in Succession Law. Trust law international, 31(1), 41-43

Publication review.

A bivariate Weibull count model for forecasting association football scores (2017)
Journal Article
Boshnakov, G., Kharrat, T., & McHale, I. (2017). A bivariate Weibull count model for forecasting association football scores. International Journal of Forecasting, 33(2), 458-466. https://doi.org/10.1016/j.ijforecast.2016.11.006

The paper presents a model for forecasting association football scores. The model uses a Weibull inter-arrival-times-based count process and a copula to produce a bivariate distribution of the numbers of goals scored by the home and away teams in a m... Read More about A bivariate Weibull count model for forecasting association football scores.

Service employee adaptiveness : exploring the impact of role-stress and managerial control approaches (2017)
Journal Article
Sahadev, S., Purani, K., & Panda, T. (2017). Service employee adaptiveness : exploring the impact of role-stress and managerial control approaches. Employee Relations, 39(1), 54-78. https://doi.org/10.1108/ER-11-2015-0213

The research aims to explore the relationships between managerial control strategies, role stress and employee adaptiveness among call center employees.
Based on a conceptual model, a questionnaire based survey methodology is adopted. Data was colle... Read More about Service employee adaptiveness : exploring the impact of role-stress and managerial control approaches.

Key benefits of enterprise resource planning adoption within small family businesses : a ERP benefits framework for SFBs (2017)
Journal Article
Lasisi, M., Owens, J., & Udagedara, R. (2017). Key benefits of enterprise resource planning adoption within small family businesses : a ERP benefits framework for SFBs

This research mainly focused on the perceived benefits of ERP adoption for Small Family Businesses (SFB). In doing so, it explores some of the key benefits of an ERP system for SMEs. Through the exploration of the literature, a framework is constru... Read More about Key benefits of enterprise resource planning adoption within small family businesses : a ERP benefits framework for SFBs.

Reassessing the nature of IS (2016)
Presentation / Conference
Kreps, D. (2016, December). Reassessing the nature of IS. Presented at International Conference on Information Systems, Dublin

This paper draws upon the work of three different philosophers, from America, France and Britain, to argue for (i) the reality of subjectivity, (ii) the nonphysical nature of subjective consciousness that is dependent upon but not determined by the p... Read More about Reassessing the nature of IS.

The meta-cycle : action research as an orchestrator of situated research inquiry (2016)
Presentation / Conference
Kawalek, P., Lorenzo, O., Kawalek, J., & Mohamad, M. (2016, December). The meta-cycle : action research as an orchestrator of situated research inquiry. Presented at ICIS Workshop on Advances in Qualitative IS Research Methodologies, Dublin, Ireland

The paper presents the role of AR in negotiating the researchers’ relationship with a community and the meaning of that research to the community. Can the researcher maintain both an impulse to be a part of a community and to belong to research? Wher... Read More about The meta-cycle : action research as an orchestrator of situated research inquiry.

An analysis of country medal shares in individual sports at the Olympics (2016)
Journal Article
Forrest, D., McHale, I., Sanz, I., & de Tena, J. (2017). An analysis of country medal shares in individual sports at the Olympics. European Sport Management Quarterly, 17(2), 117-131. https://doi.org/10.1080/16184742.2016.1248463

Research question: Several studies report modelling relating countries’ medal shares at the Olympics to population and per capita income (host status and political system are typically included as controls). This paper uses a similar model but disagg... Read More about An analysis of country medal shares in individual sports at the Olympics.

Service failure and problems : internal marketing solutions for facing the future (2016)
Journal Article
Paul, J., & Sahadev, S. (2018). Service failure and problems : internal marketing solutions for facing the future. Journal of Retailing and Consumer Services, 40, 304-311. https://doi.org/10.1016/j.jretconser.2016.08.007

The issues of elderly consumers remain under researched despite a rapidly aging population in most countries across the globe. We examine the service failure and complexity of problems of a nursing home for seniors and seek to contribute to the field... Read More about Service failure and problems : internal marketing solutions for facing the future.

Cross-cultural consumer perceptions of service quality in restaurants (2016)
Journal Article
Djekic, I., Kane, K., Tomic, T., Kalogianni, E., Rocha, A., Zamioudi, L., & Pacheco, R. (2016). Cross-cultural consumer perceptions of service quality in restaurants. Nutrition and Food Science, 46(6), 827-843. https://doi.org/10.1108/NFS-04-2016-0052

Purpose – This paper aims to present results from a research that analyzed consumer perceptions of
service quality in restaurants in four European cities – Belgrade (Serbia), Manchester (UK),
Thessaloniki (Greece) and Porto (Portugal).
Design/meth... Read More about Cross-cultural consumer perceptions of service quality in restaurants.

Brickbats and bouquets for marketing (2016)
Journal Article
Kitchen, P., & Sheth, J. (2016). Brickbats and bouquets for marketing. European Journal of Marketing, 50(11), 1906-1923. https://doi.org/10.1108/EJM-09-2016-0530

Purpose


The purpose of this paper is to consider the development and application of marketing theory and practice over time and its current status. The terms “brickbats” and “bouquets” are used as metaphors to extend praise or criticism for mark... Read More about Brickbats and bouquets for marketing.

Self or simulacra of online reviews : an empirical perspective (2016)
Journal Article
Singh, V., Nishant, R., & Kitchen, P. (2016). Self or simulacra of online reviews : an empirical perspective. Psychology and Marketing, 33(12), 1112-1118. https://doi.org/10.1002/mar.20946

Online user-generated content (UGC) includes various forms of computer-mediated online reviews, ratings, and feedback. The impact of online consumer reviews has been widely studied particularly in e-commerce, online marketing, and consumer behavior d... Read More about Self or simulacra of online reviews : an empirical perspective.

Matter and memory and deep learning (2016)
Presentation / Conference
Kreps, D. (2016, November). Matter and memory and deep learning. Presented at Diagnoses of Matter and Memory: Bergson and the Problems of Brain, Time and Memory, Tokyo, Japan

The recent phenomenon of ‘Deep Learning,’ which has given us such science-fiction-like innovations as search tools in photographic applications and the growing reality of self-driving cars, is a new form, and subset, of ‘Machine Learning’ made possib... Read More about Matter and memory and deep learning.

Coarse and fine identification of collusive clique in financial market (2016)
Journal Article
Zhai, J., Cao, Y., Yao, Y., Ding, X., & Li, Y. (2017). Coarse and fine identification of collusive clique in financial market. Expert systems with applications, 69, 225-238. https://doi.org/10.1016/j.eswa.2016.10.051

Collusive transactions refer to the activity whereby traders use carefully-designed trade to illegally manipulate the market. They do this by increasing specific trading volumes, thus creating a false impression that a market is more active than it a... Read More about Coarse and fine identification of collusive clique in financial market.

British labour movement solidarity in the 1913-14 Dublin Lockout (2016)
Journal Article
Darlington, R. (2016). British labour movement solidarity in the 1913-14 Dublin Lockout. Labor History, 57(4), 504-525. https://doi.org/10.1080/0023656X.2016.1239872

While most accounts of the Dublin Lockout of 1913-14 consider it primarily as an event in Irish history, it was also one of the most important struggles in twentieth century British history. It was influenced by, and was an integral part of the great... Read More about British labour movement solidarity in the 1913-14 Dublin Lockout.

To debt or not to debt : are Islamic banks less risky than conventional banks? (2016)
Journal Article
Sorwar, G., Vasileios, P., John, P., & Mohamed, N. (2016). To debt or not to debt : are Islamic banks less risky than conventional banks?. Journal of Economic Behavior and Organization, 132(Supp), 113-126. https://doi.org/10.1016/j.jebo.2016.10.012

We empirically analyze the market risk profiles of Islamic banks with two sets of conventional banks taken from the same geographical locations as Islamic banks and from a random global sample respectively for the period 2000-2013. Moreover, we divid... Read More about To debt or not to debt : are Islamic banks less risky than conventional banks?.