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Outputs (59)

Asset replacement for an urban railway using a modified two-cycle replacement model (2006)
Journal Article
Scarf, P., Dwight, R., McCusker, A., & Chan, A. (2007). Asset replacement for an urban railway using a modified two-cycle replacement model. Journal of the Operational Research Society, 58(9), 1123-1137. https://doi.org/10.1057/palgrave.jors.2602288

This paper considers the application of capital replacement models at Mass Transit Railway Corporation Limited (MTRCL), Hong Kong. A particular characteristic of the replacement problems considered is that costs relating to existing equipment are gen... Read More about Asset replacement for an urban railway using a modified two-cycle replacement model.

Resist, comply or workaround? An examination of different facets of user engagement with information systems (2006)
Journal Article
Ferneley, E., & Sobreperez, P. (2006). Resist, comply or workaround? An examination of different facets of user engagement with information systems. European Journal of Information Systems, 15(4), 345-356. https://doi.org/10.1057/palgrave.ejis.3000629

This paper provides a summary of studies of user resistance to Information Technology (IT) and identifies workaround activity as an understudied and distinct, but related, phenomenon. Previous categorizations of resistance have largely failed to add... Read More about Resist, comply or workaround? An examination of different facets of user engagement with information systems.

Potential value of the ethnic pound in England and Wales (2006)
Journal Article
Sirkeci, I. (2006). Potential value of the ethnic pound in England and Wales. https://doi.org/10.2139/ssrn.917328

Increasingly more European markets are becoming multicultural as Europe accommodates increasingly sizeable ethnic minorities. England and Wales are such examples with large ethnic minorities arguably offering valuable marketing opportunities. This pa... Read More about Potential value of the ethnic pound in England and Wales.

Teaching the evaluation of web usability (2006)
Presentation / Conference
Procter, C. (2006, June). Teaching the evaluation of web usability. Presented at Informing Science and IT Education Joint Conference, Salford

This paper describes the design and use of a simple method for comparative website evaluation that has been used for the purposes of teaching web design to University students. The method can be learnt within two hours by a novice user or typical cu... Read More about Teaching the evaluation of web usability.

Web accessibility: a digital divide for disabled people? (2006)
Book Chapter
Adam, A., & Kreps, D. (2006). Web accessibility: a digital divide for disabled people?. In E. Trauth, D. Howcroft, T. Butler, B. Fitzgerald, & J. DeGross (Eds.), Social inclusion: societal and organizational implications for information systems (217-228). Boston: Springer. https://doi.org/10.1007/0-387-34588-4_15

The focus of this paper is Web accessibility for disabled people. Much of the Web remains inaccessible or difficult to access by people across a spectrum of disabilities and this may have serious implications for the potential use of the Web for incr... Read More about Web accessibility: a digital divide for disabled people?.

Tourism after the ‘Tulip’ Revolution : Akayev’s bitter legacy and the prospects for the Kyrgyz Republic (2006)
Presentation / Conference
Schofield, P., Maccarrone-Eaglen, A., & Yesiltas, M. (2006, June). Tourism after the ‘Tulip’ Revolution : Akayev’s bitter legacy and the prospects for the Kyrgyz Republic. Presented at Tourism in Asia : New Trends, New Perspectives, Leeds Metropolitan University, UK

Kyrgyzstan’s post-colonial transition from socialism to democratic civil society has been constrained by a number of adverse and interrelated political, economic and social factors. In the early 1990s, the Republic strategically positioned itself as... Read More about Tourism after the ‘Tulip’ Revolution : Akayev’s bitter legacy and the prospects for the Kyrgyz Republic.

Issues raised by the women in IT (WINIT) project in England (2006)
Book Chapter
Moore, K., & Griffiths, M. (2006). Issues raised by the women in IT (WINIT) project in England. In E. Trauth (Ed.), Encyclopedia of Gender and Information Technology (832-837). IGI Global. https://doi.org/10.4018/978-1-59140-815-4.ch130

This article explores several issues raised by the European Social Fund (ESF) Women in IT (WINIT) project (February 2004 to February 2006) which focuses on women in the IT industry in England. The project consists of an online questionnaire aimed at... Read More about Issues raised by the women in IT (WINIT) project in England.

The contradictions of CRM : a critical lens on call centres (2006)
Journal Article
Richardson, H., & Howcroft, D. (2006). The contradictions of CRM : a critical lens on call centres. Information and Organization, 16(2), 143-168. https://doi.org/10.1016/j.infoandorg.2005.10.002

This paper aims to explore the contradictions of CRM systems and their use in call centres and in doing so contribute to the literature on critical information systems research. By invoking a critical perspective our analysis shows significant contra... Read More about The contradictions of CRM : a critical lens on call centres.

Student teamwork: developing virtual support for team projects (2006)
Journal Article
Whatley, J. (2006). Student teamwork: developing virtual support for team projects. Interactive Technology and Smart Education, 3(2), 157-165

In the 21st century team working increasingly requires online cooperative skills as well as more traditional skills associated with face to face team working. Virtual team working differs from face to face team working in a number of respects, such a... Read More about Student teamwork: developing virtual support for team projects.