Outputs (2756)

Airline service failure and recovery : a conceptual and empirical analysis
Thesis
a conceptual and empirical analysis. (Thesis). University of Salford

One of the most problematic issues to face airlines in recent years has been service failure/breakdown. Consequently, the notion of effective recovery, in terms of retaining customer loyalty, has become increasingly important. The aim of this study i... Read More about Airline service failure and recovery : a conceptual and empirical analysis.

Users’ information seeking behaviours, their interactions and experience with the academic library web interface
Thesis
Alazemi, T. (in press). Users’ information seeking behaviours, their interactions and experience with the academic library web interface. (Thesis). University of Salford

The websites provided by academic libraries are challenged by the rapid developments in information and communication technology (ICT). These developments have created diverse options and channels for information sources that can be accessed easily b... Read More about Users’ information seeking behaviours, their interactions and experience with the academic library web interface.

The effect of shopping environment on Jordanian mall customers’ behavior : the mediating role of customers’ emotions and cognition
Thesis
Nusairat, N. (in press). The effect of shopping environment on Jordanian mall customers’ behavior : the mediating role of customers’ emotions and cognition. (Thesis). University of Salford

Although the role of retail environment in affecting customer behaviour is highly acknowledged by marketing scholars, the mechanism causing the effect is still a promising area of research. In this respect, most of S-O-R-based research in the relevan... Read More about The effect of shopping environment on Jordanian mall customers’ behavior : the mediating role of customers’ emotions and cognition.

On the use of hidden information as a measure of complexity in supply chains
Thesis
Dickinson, P. (in press). On the use of hidden information as a measure of complexity in supply chains. (Thesis). Salford University

With the increase in globalisation, mass customisation becoming ever more ubiquitous, product life cycles becoming shorter, midlife upgrades becoming more popular; with some product based solutions transitioning to service based solution, the support... Read More about On the use of hidden information as a measure of complexity in supply chains.

Making sense of the information systems use field
Thesis
Joneidy, S. (in press). Making sense of the information systems use field. (Thesis). University of Salford

Information Systems (IS) Use has been discussed for more than three decades. During this time various perspectives of IS Use are found in the literature, which leads to a complex picture. Thus the main research question is “How to make sense of the I... Read More about Making sense of the information systems use field.

New and modified methods for assessing reliability equivalence
Thesis
Alghamdi, S. (in press). New and modified methods for assessing reliability equivalence. (Thesis). University of Salford

This thesis investigates methods for assessing reliability equivalence factors for several common systems that comprise independent components or subsystems. We consider improving the reliability of the systems by (a) a reduction method and (b) sever... Read More about New and modified methods for assessing reliability equivalence.

Exploration of the challenges of Emiratisation in UAE in the 21st century
Thesis
Albloushi, I. Exploration of the challenges of Emiratisation in UAE in the 21st century. (Thesis). University of Salford

In keeping with the goverment aim of institutionalizing the process of labour nationalisation in the United Arab Emirates (UAE), otherwise known as Emiratisation, more efforts are being made to place Emiratis in the private sector in view of the decl... Read More about Exploration of the challenges of Emiratisation in UAE in the 21st century.

Assessing the skill of football players using statistical methods
Thesis
Szczepanski, L. Assessing the skill of football players using statistical methods. (Thesis). University of Salford

Professional football is a business worth billions of pounds a year. Player recruitment is a key aspect of the business with expenditures directly related to it (in the form of transfer fees and wages) accounting for the majority of clubs’ budgets. T... Read More about Assessing the skill of football players using statistical methods.

The effects of country-of-origin image on consumer product involvement : a Pakistani university teachers’ perspective
Thesis
Shahzad, A. The effects of country-of-origin image on consumer product involvement : a Pakistani university teachers’ perspective. (Thesis). Salford Business School

This study aims at investigating the consumer behaviour (of University teachers) in Pakistan with reference to the effects and association of country-of-origin (COO) image on consumer product involvement. In order to have in-depth insights, the const... Read More about The effects of country-of-origin image on consumer product involvement : a Pakistani university teachers’ perspective.

Land to the people : peasants and nationalism in the development of land ownership structure in Zimbabwe from pre-colonialism to the Unilateral Declaration of Independence (UDI) period
Thesis
Mupfuvi, B. Land to the people : peasants and nationalism in the development of land ownership structure in Zimbabwe from pre-colonialism to the Unilateral Declaration of Independence (UDI) period. (Thesis). University of Salford

The space between the Zambezi and Limpopo Rivers now known as Zimbabwe is a diverse state endowed with diverse ethnicities. The vast majority of the people in this space were peasants and cultivators in pre-colonial times. These peasants had a strong... Read More about Land to the people : peasants and nationalism in the development of land ownership structure in Zimbabwe from pre-colonialism to the Unilateral Declaration of Independence (UDI) period.