Key benefits of enterprise resource planning adoption within small family businesses : a conceptual framework

Lasisi, M O; Owens, J D; Udagedara, S

Abstract

This research mainly focused on the perceived benefits of ERP adoption for Small Family Businesses (SFB). In doing so, it explores some of the key benefits of an ERP system for SMEs. Through the exploration of the literature, a framework is constructed classifying the ERP benefits to SFBs, in that they are different to other businesses where ERP systems have historically been implemented.

The literature also helps establish that there are some differences in how ERP benefits SFBs owed to the family ownership and management of business that brings about unique characteristics. Finally, this research concludes that adopting an ERP system within a SFB environment could assist in them achieving their main goals by improving business performance and better managerial control. It could also aid the achievement of SFB’s succession goals. It is, however, unclear how the ERP system can manage the tacit family and business knowledge relied upon by SFBs for their survival.

Citation

Lasisi, M. O., Owens, J. D., & Udagedara, S. (2017, April). Key benefits of enterprise resource planning adoption within small family businesses : a conceptual framework. Presented at UK Academy for Information Systems Conference 2017, Oxford University

• Presentation Conference Type: Other
• Conference Name: UK Academy for Information Systems Conference 2017
• Conference Location: Oxford University
• Start Date: Apr 4, 2017
• End Date: Apr 5, 2017
• Publication Date: Apr 4, 2017
• Deposit Date: Apr 11, 2017
• Publicly Available Date: Oct 2, 2017
• Publisher URL: https://ukais.wildapricot.org/Member_Resources
• Related Public URLs: https://ukais.wildapricot.org/
• Additional Information: Event Type : Conference