ERP non-implementation : a case study of a UK furniture manufacturer

Dawson, J; Owens, Jonathan D

Abstract

Enterprise Resource Planning (ERP) systems are pervasive information systems that have been fundamental in organisations for the past two decades. ERP systems may well count as the most important development in technology in the 1990s’. There are many ERP success stories; equally there are as many failure stories. This paper reviews current literature of the Critical Success Factors (CSF) of ERP implementations. This review will be used in conjunction with the case of a UK furniture manufacturer’s (Company X) implementation of an ERP system. This paper considers the factors that resulted in the failure of the ERP at Company X in the initial phase of the implementation.

Citation

Dawson, J., & Owens, J. D. (2007, June). ERP non-implementation : a case study of a UK furniture manufacturer. Presented at Ninth International Conference on Enterprise Information Systems., Madeira, Portugal

• Presentation Conference Type: Other
• Conference Name: Ninth International Conference on Enterprise Information Systems.
• Conference Location: Madeira, Portugal.
• Start Date: Jun 12, 2007
• End Date: Jun 16, 2007
• Deposit Date: Feb 8, 2016
• Publicly Available Date: Feb 20, 2018
• Additional Information: Event Type : Conference