All Outputs (5)

Service innovation and transformation : the case of WeChat (2019)
Book Chapter
Chen, Y., & Zhao, W. (2019). Service innovation and transformation : the case of WeChat. In A. Fenton, G. Fletcher, & M. Griffiths (Eds.), Strategic Digital Transformation: A Results-Driven Approach (174-181). Routledge

Business innovation is closely associated with the enterprise boundary, focusing on internal control to carry out innovation activities and use internal innovation resources. But this format faces the challenge of knowledge dispersion, information di... Read More about Service innovation and transformation : the case of WeChat.

Understanding how others see your organisation (2019)
Book Chapter
Kane, S. (2019). Understanding how others see your organisation. In A. Fenton, G. Fletcher, & M. Griffiths (Eds.), Strategic Digital Transformation: a results-driven approach (86-94). Oxon: Routledge

Armed with an understanding of influential external changes, knowledge of the value created by these changes and an awareness of what competitors are doing in response, the spotlight now turns internally to understanding your own organisation in the... Read More about Understanding how others see your organisation.

Managing your human resources : sequential-tasking and maker time (2019)
Book Chapter
Lord, J., & Fenton, A. (2019). Managing your human resources : sequential-tasking and maker time. In A. Fenton, M. Griffiths, & G. Fletcher (Eds.), Strategic Digital Transformation: a results-driven approach (157-164). Oxon: Routledge

This chapter focuses on the human resource issues faced in the “always on” VUCA (Volatile, Uncertain, Complex and Ambiguous) world. With all of the benefits and flexibility of mobile digital working and data-driven management, this can also have nega... Read More about Managing your human resources : sequential-tasking and maker time.

Strategic Digital Transformation : a results-driven approach (2019)
Book
Fenton, A., Fletcher, G., & Griffiths, M. (2019). Strategic Digital Transformation : a results-driven approach. Oxon: Routledge

Emerging technologies are having a profound impact upon business as individuals and organisations increasingly embrace the benefits of the ‘always on’ attitude that digital technologies produce. The use of the web, apps, cloud storage, GPS and Intern... Read More about Strategic Digital Transformation : a results-driven approach.

Hiding in the light : recognising UK mid size businesses as a distinct category and their economic and social value to the nation (2019)
Report
McKenna, S., Fletcher, G., & Griffiths, M. (2019). Hiding in the light : recognising UK mid size businesses as a distinct category and their economic and social value to the nation

For most, the term ‘mid size business’ (MSB) usually conjures up images of very little – or confusion with the SME concept. Despite their tremendous performance and contribution, MSBs remain unrecognised and underserved. Too big to benefit fro... Read More about Hiding in the light : recognising UK mid size businesses as a distinct category and their economic and social value to the nation.