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Unleashing corporate communications: social media and conversations with customers
Presentation / Conference
Griffiths, M., & McLean, R. Unleashing corporate communications: social media and conversations with customers. Presented at UKAIS International Conference 2014, St Catherine’s College University of Oxford

This paper reports on a small-scale study that explores the impact of social media adoption and use on and corporate communications and brand image. The research is carried out in two phases; analysis of brand communications via social media; and a s... Read More about Unleashing corporate communications: social media and conversations with customers.

A review of research on CRM implementation: Present trends and new challenges
Presentation / Conference
Abubakar, M., Sahadev, S., & Rashid, T. A review of research on CRM implementation: Present trends and new challenges. Presented at Academy of Marketing Conference 2014, Bournemouth

Purpose: Customer Relationship Management is still one of the most potent methodology/tool in achieving a truly customer oriented marketing strategy (Knox et al, 2012). Despite the fact that it has achieved the maturity stage and hence has become qui... Read More about A review of research on CRM implementation: Present trends and new challenges.

‘Launching’ a new nation: The unfolding brand of South Sudan
Journal Article
Harengel, P., & Gbadamosi, A. ‘Launching’ a new nation: The unfolding brand of South Sudan. Place Branding and Public Diplomacy, 10(1), 35-54. https://doi.org/10.1057/pb.2013.12

In June 2011 South Sudan joined the United Nations as a new state, marking the final stage of years of struggle for independence. Its secession is witness to the potential of regions with no historic claims of statehood to achieve independence. This... Read More about ‘Launching’ a new nation: The unfolding brand of South Sudan.

The urbis building as looking glass:
Journal Article
Hanson, S., & Rainey, M. The urbis building as looking glass:. Cultural Studies, 28(2), 222-239. https://doi.org/10.1080/09502386.2013.789069

This paper uses the glass and steel Urbis building in Manchester as a prism via which we might look at cultural, political and economic change in England over the last twenty years or so. It takes stock of neoliberalism, museum and popular culture in... Read More about The urbis building as looking glass:.

Formation of seasonal groups and application of seasonal indices
Journal Article
Boylan, J., Chen, H., Mohammadipour, M., & Syntetos, A. Formation of seasonal groups and application of seasonal indices. Journal of the Operational Research Society, 65(2), 227-241. https://doi.org/10.1057/jors.2012.126

Estimating seasonal variations in demand is a challenging task faced by many organisations. There may be many stock-keeping units (SKUs) to forecast, but often data histories are short, with very few complete seasonal cycles. It has been suggested in... Read More about Formation of seasonal groups and application of seasonal indices.

Mathematical modelling with generalised logarithm and exponential functions
Journal Article
Baker, R. Mathematical modelling with generalised logarithm and exponential functions. Mathematics today, 50(2), 98-101

That `elementary transcendental function', the logarithm,
is a very familiar function, that we learn
early on, and I can still recall a mathematics teacher at school telling
the class solemnly that `all logarithms are indices'. It seemed like a... Read More about Mathematical modelling with generalised logarithm and exponential functions.

To lead or not to lead : analysis of the sprint in track cycling
Journal Article
Moffatt, J., Scarf, P., Passfield, L., McHale, I., & Zhang, K. To lead or not to lead : analysis of the sprint in track cycling. Journal of Quantitative Analysis in Sports, 10(2), 161-172. https://doi.org/10.1515/jqas-2013-0112

This paper uses a statistical analysis of match sprint outcomes to guide tactical decisions in this highly tactical contest and to provide competitors and coaches with a potential, marginal gain. Logistic regression models are developed to predict th... Read More about To lead or not to lead : analysis of the sprint in track cycling.

A preliminary method of classifying collaborative contractual behaviour in higher education construction projects
Presentation / Conference
Crowe, P., & Fortune, C. A preliminary method of classifying collaborative contractual behaviour in higher education construction projects. Presented at 28th ARCOM Annual Conference 2012, Edinburgh, UK

The Browne review combined with the current economic conditions has provided a catalyst for change in the funding arrangement, for the higher education sector in the
United Kingdom (UK). Consequently, Institutions will place a greater focus on their... Read More about A preliminary method of classifying collaborative contractual behaviour in higher education construction projects.

Modelling warranty extensions: A case study in the automotive industry
Journal Article
Scarf, P., & Majid, H. Modelling warranty extensions: A case study in the automotive industry. Proceedings of the Institution of Mechanical Engineers, Part O: Journal of Risk and Reliability, 225(2), 251-265. https://doi.org/10.1177/1748006X11401801

Warranty extensions are considered for automotive vehicles. In particular, the expected cost to a manufacturer of an extension to a base warranty is determined, while taking account of the effect of services during the warranty period. To model the e... Read More about Modelling warranty extensions: A case study in the automotive industry.

Using ordinal logistic regression to evaluate the performance of laser-Doppler predictions of burn-healing time
Journal Article
performance of laser-Doppler predictions of burn-healing time. BMC Medical Research Methodology, 9(11), https://doi.org/10.1186/1471-2288-9-11

Background

Laser-Doppler imaging (LDI) of cutaneous blood flow is beginning to be used by burn surgeons to predict the healing time of burn wounds; predicted healing time is used to determine wound treatment as either dressings or surgery. In this... Read More about Using ordinal logistic regression to evaluate the performance of laser-Doppler predictions of burn-healing time.

An untapped pool of volunteers for the Big Society? Not enough social capital? Depends on how you measure it....
Journal Article
Kamerade, D. An untapped pool of volunteers for the Big Society? Not enough social capital? Depends on how you measure it...

The key factor in determining the success of the Big Society in the UK is the availability of volunteers. How large is the pool of adults in Great Britain not already volunteering? To answer this question this paper adopts an under-utilised dynamic... Read More about An untapped pool of volunteers for the Big Society? Not enough social capital? Depends on how you measure it.....

Celebrating heterogeneity? A survey of female ICT professionals in England
Journal Article
Griffiths, M., Moore, K., & Richardson, H. Celebrating heterogeneity? A survey of female ICT professionals in England. Information, Communication and Society, 10(3), 338-357. https://doi.org/10.1080/13691180701409945

This paper introduces key findings from a large-scale, online survey of women in the ICT industry across England undertaken between October 2004 and October 2005. Placed in a theoretical framework which draws on critical perspectives from within info... Read More about Celebrating heterogeneity? A survey of female ICT professionals in England.

"All they lack is a chain": lean and the new performance management in the British Civil Service
Journal Article
Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A., & Taylor, P. "All they lack is a chain": lean and the new performance management in the British Civil Service. New Technology, Work and Employment, 26(2), 83-97. https://doi.org/10.1111/j.1468-005X.2011.00261.x

The adaptation of lean techniques in public services is viewed as an innovative managerialist response to government
demands for more efficient services amidst large reductions in public spending. This paper explores workers’ experiences of the impa... Read More about "All they lack is a chain": lean and the new performance management in the British Civil Service.