All Outputs (6)

Management and leadership for support workers (2011)
Journal Article
Stonehouse, D. (2011). Management and leadership for support workers. British Journal of Healthcare Assistants, 5(10), 507-510. https://doi.org/10.12968/bjha.2011.5.10.507

In this article, the two important roles of manager and leader within the workplace will be examined. The differences between the two terms will be discussed, and it will be demonstrated that everyone, no matter their official job role, can be a l... Read More about Management and leadership for support workers.

Using reflective practice to ensure high standards of care (2011)
Journal Article
Stonehouse, D. (2011). Using reflective practice to ensure high standards of care. British Journal of Healthcare Assistants, 5(6), 299-302. https://doi.org/10.12968/bjha.2011.5.6.299

Some support workers mistakenly believe that reflective practice is difficult to undertake or is only performed by staff members who are engaged in written assignments. This article aims to encourage all support workers to adopt reflective practic... Read More about Using reflective practice to ensure high standards of care.

Teamwork, support workers and conduct at work (2011)
Journal Article
Stonehouse, D. (2011). Teamwork, support workers and conduct at work. British Journal of Healthcare Assistants, 5(7), 350-354. https://doi.org/10.12968/bjha.2011.5.7.350

This article examines the importance of teamwork within professional settings and what is meant by being in a team or group. It focuses in particular on how support workers may understand good teamwork within the context of local or national code... Read More about Teamwork, support workers and conduct at work.

Gaining consent and protecting the rights of patients (2011)
Journal Article
Stonehouse, D. (2011). Gaining consent and protecting the rights of patients. British Journal of Healthcare Assistants, 5(9), 457-458. https://doi.org/10.12968/bjha.2011.5.9.457

Consent is not just an issue of concern for senior staff members within a health or social care setting. It is equally important for support workers and all other personnel involved in delivering day-to-day care. Consent therefore needs to be cons... Read More about Gaining consent and protecting the rights of patients.

Conflict at work : how support staff can handle it (2011)
Journal Article
Stonehouse, D. (2011). Conflict at work : how support staff can handle it. British Journal of Healthcare Assistants, 5(11), 557-559. https://doi.org/10.12968/bjha.2011.5.11.557

Within our working lives, and in our relationships with colleagues, patients, and stakeholders, our interactions will not always be harmonious. However, support workers should not shy away from conflict, but recognize it as an opportunity to devel... Read More about Conflict at work : how support staff can handle it.

Time and resource management for support workers (2011)
Journal Article
Stonehouse, D. (2011). Time and resource management for support workers. British Journal of Healthcare Assistants, 5(12), 608-610. https://doi.org/10.12968/bjha.2011.5.12.608

The importance for support workers of managing both the resources within the workplace and importantly their own time will be considered in this article. Identifying resources as and planning how these can be managed successfully will be discusse... Read More about Time and resource management for support workers.