FSM
Graduate Diploma
| Status | Complete |
|---|
Dr Michael Evans' Qualifications (5)
PGCE
Postgraduate Certificate in Education (PGCE)
Status Complete
BA(Hons)
Bachelor's Degree
Status Complete
MSc
Master's Degree
Status Complete
PhD
Doctor of Philosophy
Status Complete Part Time Yes Years 2011 - 2018 Project Title An Investigation of Factors Affecting Internal Customer Perception of Service Quality Delivery: The Case of Indigenous Small Hospitality enterprises in Ghana Project Description A critical examination of the central role that national culture has on internal service dynamics with respect to leadership, employee commitment and job satisfaction in Ghanaian owned and managed small hospitality enterprises. Awarding Institution The University of Salford Director of Studies Marie Griffiths Second Supervisor Jonathan Owens