PhD
Doctor of Philosophy
| Level | Doctor of Philosophy |
|---|---|
| Student | Dr Michael Evans |
| Status | Complete |
| Part Time | Yes |
| Years | 2011 - 2018 |
| Project Title | An Investigation of Factors Affecting Internal Customer Perception of Service Quality Delivery: The Case of Indigenous Small Hospitality enterprises in Ghana |
| Project Description | A critical examination of the central role that national culture has on internal service dynamics with respect to leadership, employee commitment and job satisfaction in Ghanaian owned and managed small hospitality enterprises. |
| Awarding Institution | The University of Salford |
| Director of Studies | Marie Griffiths |
| Second Supervisor | Jonathan Owens |