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Outputs (41)

The dick pic : harassment, curation, and desire (2019)
Journal Article
Paasonen, S., Light, B., & Jarrett, K. (2019). The dick pic : harassment, curation, and desire. Social Media + Society, 5(2), https://doi.org/10.1177/2056305119826126

The combined rise of digital photography and social media has expanded what might be considered photo worthy. Among the pouting selfies and food stuffs of the day exists the ubiquitous dick pic. The mainstream media generally focuses on dick pics of... Read More about The dick pic : harassment, curation, and desire.

Locked down apps versus the social media ecology : why do young people and educators disagree on the best delivery platform for digital sexual health entertainment education? (2018)
Journal Article
McKee, A., Albury, K., Burgess, J., Light, B., Osman, K., & Walsh, A. (2018). Locked down apps versus the social media ecology : why do young people and educators disagree on the best delivery platform for digital sexual health entertainment education?. New Media and Society, 20(12), 4571-4589. https://doi.org/10.1177/1461444818778255

This article reports on focus groups exploring the best way to reach young men with vulgar comedy videos that provide sexual health information. Young people reported that they found the means by which the material was presented - as a locked down ap... Read More about Locked down apps versus the social media ecology : why do young people and educators disagree on the best delivery platform for digital sexual health entertainment education?.

Big data, method and the ethics of location : a case study of a hookup app for men who have sex with men (2018)
Journal Article
Light, B., Mitchell, P., & Wikström, P. (2018). Big data, method and the ethics of location : a case study of a hookup app for men who have sex with men. Social Media + Society, 4(2), 1-10. https://doi.org/10.1177/2056305118768299

With the rise of geo-social media, location is emerging as a particularly sensitive data point for big data and digital media research. To explore this area, we reflect on our ethics for a study in which we analyze data generated via an app that faci... Read More about Big data, method and the ethics of location : a case study of a hookup app for men who have sex with men.

Study protocol : responding to the needs of patients with IgA nephropathy, a social media approach (2017)
Journal Article
Graham-Brown, M., Vasilica, C., Oates, T., Light, B., Clausner, C., Antonacopoulos, A., …Barratt, J. (2017). Study protocol : responding to the needs of patients with IgA nephropathy, a social media approach. Clinical Kidney Journal, 11(4), 474-478. https://doi.org/10.1093/ckj/sfx131

Background IgA nephropathy is the most common cause of glomerulonephritis in the Western world and predominantly affects young adults. Demographically these patients are the biggest users of social media. With increasing numbers of patients turning... Read More about Study protocol : responding to the needs of patients with IgA nephropathy, a social media approach.

Data cultures of mobile dating and hook-up apps : emerging issues for critical social science research (2017)
Journal Article
Albury, K., Burgess, J., Light, B., Race, K., & Wilken, R. (2017). Data cultures of mobile dating and hook-up apps : emerging issues for critical social science research. Big Data and Society, 4(2), 1-11. https://doi.org/10.1177/2053951717720950

The ethical and social implications of data mining, algorithmic curation and automation in the context of social media have been of heightened concern for a range of researchers with interests in digital media in recent years, with particular concern... Read More about Data cultures of mobile dating and hook-up apps : emerging issues for critical social science research.

The material role of digital media in connecting with, within, and beyond museums (2016)
Journal Article
Light, B., Bagnall, G., Crawford, G., & Gosling, V. (2018). The material role of digital media in connecting with, within, and beyond museums. Convergence, 24(4), 407-423. https://doi.org/10.1177/1354856516678587

The connective potentials of digital media have been positioned as a key part of a contemporary museum visitor experience. Using a sociology of translation, we construct a network of visitor experiences using data from a digital media engagement proj... Read More about The material role of digital media in connecting with, within, and beyond museums.

The walkthrough method : an approach to the study of apps (2016)
Journal Article
Light, B., Burgess, J., & Duguay, S. (2018). The walkthrough method : an approach to the study of apps. New Media and Society, 20(3), 881-900. https://doi.org/10.1177/1461444816675438

Software applications (apps) are now prevalent in the digital media environment. They are the site of significant sociocultural and economic transformations across many domains, from health and relationships to entertainment and everyday finance. As... Read More about The walkthrough method : an approach to the study of apps.

Making digital cultures of gender and sexuality with social media (2016)
Journal Article
Burgess, J., Cassidy, E., Duguay, S., & Light, B. (2016). Making digital cultures of gender and sexuality with social media. Social Media + Society, 2(4), https://doi.org/10.1177/2056305116672487

This article introduces a special issue concerning the interweaving of gender, sexuality, and social media. There are 10 articles included in the issue which together map out a landscape of diverse areas of interest covering topics such as sexism and... Read More about Making digital cultures of gender and sexuality with social media.

The rise of speculative devices : hooking up with the bots of Ashley Madison (2016)
Journal Article
Light, B. (2016). The rise of speculative devices : hooking up with the bots of Ashley Madison. First Monday, 21(6), https://doi.org/10.5210/fm.v21i6.6426

I attend to two areas of increasing significance in relation to Web 2.0 since its announcement in 2005. The first is a focus on the non-human in digital media research, and the second is the normalisation of dating apps in society. Building upon idea... Read More about The rise of speculative devices : hooking up with the bots of Ashley Madison.

Branded app implementation at the London symphony orchestra (2016)
Journal Article
Gosling, V., Crawford, G., Bagnall, G., & Light, B. (2016). Branded app implementation at the London symphony orchestra. Arts and the Market, 6(1), 2-16. https://doi.org/10.1108/AAM-08-2013-0012

This paper considers the key findings of a yearlong collaborative research project focusing on the London Symphony Orchestra’s development, implementation and testing of a branded smartphone app. This app was designed to primarily sell discounted tic... Read More about Branded app implementation at the London symphony orchestra.

Strategies for the suspension and prevention of connection : rendering disconnection as socioeconomic lubricant with Facebook (2014)
Journal Article
Light, B., & Cassidy, E. (2014). Strategies for the suspension and prevention of connection : rendering disconnection as socioeconomic lubricant with Facebook. New Media and Society, 16(7), 1169-1184. https://doi.org/10.1177/1461444814544002

This article attends to the idea of disconnection as a way of theorising people’s lived experience of social networking sites. Enrolling and extending a disconnective practice lens, we suggest that the disconnective strategies of suspension and preve... Read More about Strategies for the suspension and prevention of connection : rendering disconnection as socioeconomic lubricant with Facebook.

An orchestral audience : classical music and continued patterns of distinction (2014)
Journal Article
Crawford, G., Gosling, V., Bagnall, G., & Light, B. (2014). An orchestral audience : classical music and continued patterns of distinction. Cultural Sociology, 8(4), 483-500. https://doi.org/10.1177/1749975514541862

This paper considers the key findings of a yearlong collaborative research project focusing on the audience of the London Symphony Orchestra and their introduction of a new mobile telephone (‘app’) ticketing system. A mixed-method approach was employ... Read More about An orchestral audience : classical music and continued patterns of distinction.

Is there an app for that? A case study of the potentials and limitations of the participatory turn and networked publics for classical music audience engagement (2014)
Journal Article
Crawford, G., Gosling, V., Bagnall, G., & Light, B. (2014). Is there an app for that? A case study of the potentials and limitations of the participatory turn and networked publics for classical music audience engagement. Information, Communication and Society, 17(9), 1072-1085. https://doi.org/10.1080/1369118X.2013.877953

The participatory turn, fuelled by discourses and rhetoric regarding social media, and in the aftermath of the dot.com crash of the early 2000s, enrols to some extent an idea of being able to deploy networks to achieve institutional aims. The arts... Read More about Is there an app for that? A case study of the potentials and limitations of the participatory turn and networked publics for classical music audience engagement.

'Connect and create’ : young people, YouTube and graffiti communities (2012)
Journal Article
Griffiths, M., Light, B., & Lincoln, S. (2012). 'Connect and create’ : young people, YouTube and graffiti communities. Continuum, 26(3), 343-355. https://doi.org/10.1080/10304312.2012.665833

Dominant discourses around young people and social networking in the mass media are littered with negative connotations and moral panics. While some scholars challenge this negativity, their focus has predominantly been upon the formation of friendsh... Read More about 'Connect and create’ : young people, YouTube and graffiti communities.

Ethics and social networking sites: a disclosive analysis of Facebook (2010)
Journal Article
Light, B., & McGrath, K. (2010). Ethics and social networking sites: a disclosive analysis of Facebook. Information Technology and People, 23(4), 290-311. https://doi.org/10.1108/09593841011087770

Purpose – This paper aims to provide insights into the moral values embodied by a popular social networking site (SNS), Facebook. Design/methodology/approach – This study is based upon qualitative fieldwork, involving participant observation, cond... Read More about Ethics and social networking sites: a disclosive analysis of Facebook.

An investigation into resistance practices at an SME consultancy (2009)
Journal Article
Griffiths, M., & Light, B. (2009). An investigation into resistance practices at an SME consultancy. Journal of Enterprise Information Management, 22(1/2), 119-136. https://doi.org/10.1108/17410390910932786

Purpose – Prior research emphasises that organisational founders have a good deal of influence in organisational development and, where information and communication technogies (ICTs) are involved, a generic strategy is usually deployed by managers i... Read More about An investigation into resistance practices at an SME consultancy.

Digital culture : blurred boundaries and ethical considerations (2009)
Journal Article
Light, B., & Sawyer, S. (2009). Digital culture : blurred boundaries and ethical considerations. Journal of Information, Communication and Ethics in Society, 7(1), https://doi.org/10.1108/jices.2009.36407aaa.001

The Weberian sense of work and life suggests that working is something around which the rest of life flows. Moreover, work life and domestic life have been defined as separate for most people based on physical structures. That is, being physically in... Read More about Digital culture : blurred boundaries and ethical considerations.

Social networking and digital gaming media convergence : classification and its consequences for appropriation (2008)
Journal Article
classification and its consequences for appropriation. Information Systems Frontiers, 10(4), 447-459. https://doi.org/10.1007/s10796-008-9105-4

Within the field of Information Systems, a good proportion of research is concerned with the work organisation and this has, to some extent, restricted the kind of application areas given consideration. Yet, it is clear that information and communica... Read More about Social networking and digital gaming media convergence : classification and its consequences for appropriation.

Unpacking end-user relations in an emerging ubiquitous computing environment : introducing the bystander (2008)
Journal Article
Ferneley, E., & Light, B. (2008). Unpacking end-user relations in an emerging ubiquitous computing environment : introducing the bystander. Journal of Information Technology, 23(3), 163-175. https://doi.org/10.1057/palgrave.jit.2000123

The move towards technological ubiquity is allowing a more idiosyncratic and dynamic working environment to emerge that may result in the restructuring of information communication technologies, and changes in their use through different user groups'... Read More about Unpacking end-user relations in an emerging ubiquitous computing environment : introducing the bystander.

IT C=consultants, salesmenship and the challenges of packaged software selection in SME's (2008)
Journal Article
Howcroft, D., & Light, B. (2008). IT C=consultants, salesmenship and the challenges of packaged software selection in SME's. Journal of Enterprise Information Management, 21(6), 597-615. https://doi.org/10.1108/17410390810911203

Purpose – This paper seeks to analyse the process of packaged software selection in a small organization, focussing particularly on the role of IT consultants as intermediaries in the process. Design/methodology/approach – This is based upon a longi... Read More about IT C=consultants, salesmenship and the challenges of packaged software selection in SME's.

Web mediated market interactions and enterprise software (2008)
Journal Article
Avila-Porro, D., Light, B., & McLean, R. (2008). Web mediated market interactions and enterprise software

With increased consolidation and a few large vendors dominating the market, how can software vendors distinguish themselves in order to maintain profitability and gain market share? Increasingly customers are becoming more proactive in selecting a ve... Read More about Web mediated market interactions and enterprise software.

Going offline: An exploratory cultural artifact analysis of an internet dating site’s development trajectories (2007)
Journal Article
Fletcher, G., & Light, B. (2007). Going offline: An exploratory cultural artifact analysis of an internet dating site’s development trajectories. International Journal of Information Management, 27(6), 422-431

In this study we develop a theorization of an Internet dating site as a cultural artifact. The site, Gaydar, is targeted at gay men. We argue that contemporary received representations of their sexuality figure heavily in the site’s focus by providi... Read More about Going offline: An exploratory cultural artifact analysis of an internet dating site’s development trajectories.

Introducing masculinity studies to information systems research: the case of gaydar (2007)
Journal Article
Light, B. (2007). Introducing masculinity studies to information systems research: the case of gaydar. European Journal of Information Systems, 16(5), 658-665. https://doi.org/10.1057/palgrave.ejis.3000709

I believe that studies of men's gendered experiences of information systems are needed. In order to support this claim, I introduce the area of Masculinity Studies to Information Systems research and, using this, present an exploratory analysis of an... Read More about Introducing masculinity studies to information systems research: the case of gaydar.

Going offline: an exploratory cultural artifact analysis of an internet dating site's developing trajectories (2007)
Journal Article
Fletcher, G., & Light, B. (2007). Going offline: an exploratory cultural artifact analysis of an internet dating site's developing trajectories. International Journal of Information Management, 27(6), 422-431. https://doi.org/10.1016/j.ijinfomgt.2007.08.001

In this study, we develop a theorisation of an internet dating site as a cultural artifact. The site, Gaydar, is targeted at gay men. We argue that contemporary received representations of their sexuality figure heavily in the site's focus by providi... Read More about Going offline: an exploratory cultural artifact analysis of an internet dating site's developing trajectories.

Users as developers: a field study of call centre knowledge work (2007)
Journal Article
Burns, B., & Light, B. (2007). Users as developers: a field study of call centre knowledge work. Journal of Organizational and End User Computing, 19(4), 42-56. https://doi.org/10.4018/joeuc.2007100103

We report the findings of a field study of the enactment of ICT supported knowledge work in a Human Resources contact centre, illustrating the negotiable boundary between what constitutes the developer and user. Drawing upon ideas from the social sha... Read More about Users as developers: a field study of call centre knowledge work.

Integration in ERP environments: rhetoric, realities and organisational possibilities (2006)
Journal Article
Light, B., & Wagner, E. (2006). Integration in ERP environments: rhetoric, realities and organisational possibilities. New Technology, Work and Employment, 21(3), 215-228. https://doi.org/10.1111/j.1468-005X.2006.00176.x

Enterprise Resource Planning (ERP) packages are said to enable integration when the standard inscription is adhered to through software configuration. A social shaping perspective expands conceptualisations of ERP packages, enabling a view of them as... Read More about Integration in ERP environments: rhetoric, realities and organisational possibilities.

Reflections on issues of power in packaged software selection (2006)
Journal Article
Light, B., & Howcroft, D. (2006). Reflections on issues of power in packaged software selection. Information Systems Journal, 16(3), 215-235. https://doi.org/10.1111/j.1365-2575.2006.00216.x

The adoption of packaged software is becoming increasingly common in a variety of organizations and much of the packaged software literature presents this as a straightforward, linear process based on rationalistic evaluation. This paper applies the... Read More about Reflections on issues of power in packaged software selection.

Going beyond 'misfit' as a reason for ERP package customisation (2005)
Journal Article
Light, B. (2005). Going beyond 'misfit' as a reason for ERP package customisation. Computers in Industry, 56(6), 606-619. https://doi.org/10.1016/j.compind.2005.02.008

In an attempt to deal with the potential problems presented by existing information systems, a shift towards the implementation of ERP packages has been witnessed. The common view, particularly the one espoused by vendors, is that ERP packages are mo... Read More about Going beyond 'misfit' as a reason for ERP package customisation.

CRM packaged software: a study of organisational experiences (2003)
Journal Article
Light, B. (2003). CRM packaged software: a study of organisational experiences. Business Process Management Journal, 9(5), 603-616. https://doi.org/10.1108/14637150310496712

Customer Relationship Management (CRM) packaged software has become a key contributor to attempts at aligning business and IT strategies in recent years. Throughout the 1990s there was, in many organisations strategies, a shift from the need to mana... Read More about CRM packaged software: a study of organisational experiences.

The maintenance implications of the customization of ERP software (2001)
Journal Article
Light, B. (2001). The maintenance implications of the customization of ERP software. https://doi.org/10.1002/smr.240

Enterprise resource planning (ERP) software is a dominant approach for dealing with legacy information system problems. In order to avoid invalidating maintenance and development support from the ERP vendor, most organizations reengineer their busine... Read More about The maintenance implications of the customization of ERP software.

A stage maturity model for enterprise resource planning systems use (2001)
Journal Article
Light, B., & Holland, C. (2001). A stage maturity model for enterprise resource planning systems use. https://doi.org/10.1145/506732.506737

Enterprise Resource Planning (ERP) systems dominate the information technology landscape of many companies. Organizations are at different stages in the implementation process ranging from the initial analysis of implementation options, through comp... Read More about A stage maturity model for enterprise resource planning systems use.

ERP and best of breed: a comparative analysis (2001)
Journal Article
Light, B., Holland, C., & Willis, K. (2001). ERP and best of breed: a comparative analysis. Business Process Management Journal, 7(3), 216-224. https://doi.org/10.1108/14637150110392683

Enterprise resource planning (ERP) software is the dominant strategic platform for supporting enterprise-wide business processes. However, it has been criticised for being inflexible and not meeting specific organisation and industry requirements. An... Read More about ERP and best of breed: a comparative analysis.

Focus issue on legacy information systems and business process change: a business perspective of legacy information systems (1999)
Journal Article
Kelly, S., Gibson, N., Holland, C., & Light, B. (1999). Focus issue on legacy information systems and business process change: a business perspective of legacy information systems. Communications of the Association for Information Systems, 2(7), 1-27

Legacy information systems evolved incrementally in response to changes in business strategy and information technology. Organizations are now being forced to change much more radically and quickly than previously and this change places new demands... Read More about Focus issue on legacy information systems and business process change: a business perspective of legacy information systems.

A critical success factors model for ERP implementation (1999)
Journal Article
Holland, C., & Light, B. (1999). A critical success factors model for ERP implementation. IEEE Software, 16(3), 30-36. https://doi.org/10.1109/52.765784

An effective IT infrastructure can support a business vision and strategy; a poor, decentralized one can break a company. More and more companies are turning to off-the-shelf ERP solutions for IT planning and legacy systems management. The authors ha... Read More about A critical success factors model for ERP implementation.

Focus Issue on Legacy Information Systems and Business Process Change (1999)
Journal Article
Holland, C., Light, B., & Kawalek, P. (1999). Focus Issue on Legacy Information Systems and Business Process Change. Communications of the Association for Information Systems, 2(1),

This editorial is an introduction to a focus issue on legacy information systems research that has been conducted under the aegis of the UK Engineering and Physical Sciences Research Council (EPSRC) research programme into systems engineering and bus... Read More about Focus Issue on Legacy Information Systems and Business Process Change.

The social shaping of packaged software selection
Journal Article
Howcroft, D., & Light, B. The social shaping of packaged software selection. Journal of the Association for Information Systems, 11(3),

As organisations increasingly engage in the selection, purchase, and adoption of packaged software products, how these activities are carried out in practice becomes increasingly relevant for researchers and practitioners. Our focus in this paper i... Read More about The social shaping of packaged software selection.

Gay men, Gaydar and the commodification of difference
Journal Article
Light, B., Fletcher, G., & Adam, A. Gay men, Gaydar and the commodification of difference. Information Technology and People, 21(3), 300-314. https://doi.org/10.1108/09593840810896046

Purpose To investigate ICT mediated inclusion and exclusion in terms of sexuality through a study of a commercial social networking website for gay men Design/methodology/approach The paper uses an approach based on technological inscription and t... Read More about Gay men, Gaydar and the commodification of difference.