A literature review on the challenges associated with implementing knowledge management strategies in construction organisations

Mohd Zin, IN; Egbu, CO

Abstract

The significance of Knowledge Management (KM) in any organisation is increasingly being realised. As a result, knowledge management is increasingly being incorporated in the management agenda and in organisational strategic choices. Knowledge management has become an important tool in staying ahead in the competition between organisations. A review of literature indicates that the construction industry have begun to realize the importance of KM. However, many construction firms are facing challenges to do with collating, assimilating and exploiting relevant information and experiences. Even if knowledge is captured, getting people to contribute and utilize stored knowledge assets is a challenge. With these come further challenges, which are precipitated either because people are not aware of the involved technology or are not cognisant of the benefits of such an exercise. However, if these challenges are effectively addressed, organisations stand to derive a lot of benefit. Part of addressing these challenges is the development and implementation of a holistic and effective knowledge strategy. This paper reviews key issues associated with the development and implementation of a knowledge management strategies together with the impact of such strategies on construction organisations. It concludes that aligning a knowledge management strategy with the wider organisational strategy is vital. It recommends that effective communication of a knowledge management strategy within the organisation is important as part of an effective implementation of a knowledge management strategy. In addition, a balanced view is needed in considering the issues of finance, culture, technology and people issues in the development and implementation of an effective strategy.

Citation

Mohd Zin, I., & Egbu, C. A literature review on the challenges associated with implementing knowledge management strategies in construction organisations. Presented at 25th Annual ARCOM Conference, 7 - 9 September, 2009

• Presentation Conference Type: Other
• Conference Name: 25th Annual ARCOM Conference
• Conference Location: 7 - 9 September, 2009
• Publication Date: Sep 7, 2009
• Deposit Date: Jan 25, 2011
• Publicly Available Date: Apr 5, 2016
• Publisher URL: http://www.arcom.ac.uk/default.htm
• Additional Information: Event Type : Conference