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All Outputs (46)

Quiet quitting is a new name for an old method of industrial action (2022)
Journal Article
Lord, J. (2022). Quiet quitting is a new name for an old method of industrial action

The average UK worker now carries out approximately 22 days’ worth of overtime a year. Meanwhile, inflation is at a 40-year high of 10.1%, and real pay is dropping 2.8% – the fastest decline since records began in 2001. In response, the trend of “q... Read More about Quiet quitting is a new name for an old method of industrial action.

P&O risking reputation with possible illegal move of sacking 800 crew to then replace them with agency staff (2022)
Journal Article
Lord, J. (2022). P&O risking reputation with possible illegal move of sacking 800 crew to then replace them with agency staff

P&O Ferries have sacked all 800 crew on Thursday afternoon with “effective immediately” and all staff will be served with severance packages. P&O Ferries said all services will be cancelled for the next few days as the business is “not viable” in... Read More about P&O risking reputation with possible illegal move of sacking 800 crew to then replace them with agency staff.

The ‘Great Resignation’ and how it can be turned into the ‘Great Reshuffle’ (2022)
Journal Article
Cook, J., & Lord, J. (2022). The ‘Great Resignation’ and how it can be turned into the ‘Great Reshuffle’. Business leader (Online),

In this guest article, Dr. Jonathan Lord, HR expert from the University of Salford Business School, discusses how the ‘Great Resignation’ can be turned into the ‘Great Reshuffle’. The Great Resignation’ does not necessarily mean businesses simply... Read More about The ‘Great Resignation’ and how it can be turned into the ‘Great Reshuffle’.

Sickness and unvaccinated staff : how is it impacting the UK workforce? (2022)
Journal Article
Cotton, B., & Lord, J. (2022). Sickness and unvaccinated staff : how is it impacting the UK workforce?. Business leader (Online),

Dr Jonathan Lord, HR expert at the University of Salford Business School shares his thoughts on UK firms cutting sick pay for unvaccinated workers.

The impact of knowledge, skills, and attitude on organisational performance among Kuwaiti employees within the private oil and gas sector in Kuwait : the moderating effect of power distance (2021)
Thesis
Baroun, A. (in press). The impact of knowledge, skills, and attitude on organisational performance among Kuwaiti employees within the private oil and gas sector in Kuwait : the moderating effect of power distance. (Thesis). University of Salford

There are many successful, expanding business organisations in Kuwait (Kipco, 2019). Business success does not only depend on the intelligence and hard work of the founder, but the whole workforce - from the lowest to the highest position in an organ... Read More about The impact of knowledge, skills, and attitude on organisational performance among Kuwaiti employees within the private oil and gas sector in Kuwait : the moderating effect of power distance.

The importance of digital communication competence in the competitive advantage context of the UK professional business sector (2021)
Thesis
Sharpe, R. The importance of digital communication competence in the competitive advantage context of the UK professional business sector. (Thesis). University of Salford

Rapid technological advancement is impacting jobs and work resulting in digital skills being critical in the contemporary UK workforce (Riley et al., 2020). As such and by 2030, 20% of the labour market could be under skilled for their job requiremen... Read More about The importance of digital communication competence in the competitive advantage context of the UK professional business sector.

Balancing employer and employee expectations when returning to work (2020)
Journal Article
Lord, J. (2020). Balancing employer and employee expectations when returning to work

As shops and office begin to reopen and employees return to their workplaces after weeks and months working from home, how can employers make the transition as smooth as possible?

Lack of recognition is biggest barrier to engagement for UK workers (2020)
Journal Article
Ballard, M., & Lord, J. (2020). Lack of recognition is biggest barrier to engagement for UK workers

A lack of employee recognition for their contributions is the single biggest factor for British people feeling disengaged at work, according to Achievers.

Coronavirus and long term lockdown – How HR need to be proactive and not panic (2020)
Journal Article
Lord, J., & Fenton, A. (2020). Coronavirus and long term lockdown – How HR need to be proactive and not panic

As the nationwide lockdown is extended, and uncertainty surrounding when it will end, a HR expert and digital transformation expert from the University of Salford Business School give their top tips for HR teams when supporting their staff with long... Read More about Coronavirus and long term lockdown – How HR need to be proactive and not panic.

The impact of psychological empowerment on the service quality of front-of-house staff in the Jordanian hotel sector (2020)
Thesis
Bseiso, D. The impact of psychological empowerment on the service quality of front-of-house staff in the Jordanian hotel sector. (Thesis). University of Salford

This study examines the impact of role clarity, job satisfaction, organisational commitment, customer-orientated behaviour and psychological empowerment on service quality in Jordanian hotels by employing a sample of three-to-five star hotels within... Read More about The impact of psychological empowerment on the service quality of front-of-house staff in the Jordanian hotel sector.

Managing your human resources : sequential-tasking and maker time (2019)
Book Chapter
Lord, J., & Fenton, A. (2019). Managing your human resources : sequential-tasking and maker time. In A. Fenton, M. Griffiths, & G. Fletcher (Eds.), Strategic Digital Transformation: a results-driven approach (157-164). Oxon: Routledge

This chapter focuses on the human resource issues faced in the “always on” VUCA (Volatile, Uncertain, Complex and Ambiguous) world. With all of the benefits and flexibility of mobile digital working and data-driven management, this can also have nega... Read More about Managing your human resources : sequential-tasking and maker time.

Human resource management in football (2018)
Book Chapter
Lord, J. (2018). Human resource management in football. In S. Chadwick, D. Parnell, P. Widdop, & C. Anagnostopoulos (Eds.), Routledge Handbook of Football Business and Management (220-232). London: Routledge

From recruitment to dismissal, football has generally managed to avoid investigation into its HRM practices with only a handful of high profile incidents being highlighted by researchers and the media. However, HRM has always played a vita... Read More about Human resource management in football.

From calculator to computer - a critical review of employment tribunals and their impact upon the management of workers (2015)
Book Chapter
Lord, J. (2015). From calculator to computer - a critical review of employment tribunals and their impact upon the management of workers. In ECMLG 2015 11th European Conference on Management Leadership and Governance Lisbon Portugal (225-233). Reading, UK: Academic Conferences and Publishing International Limited

The Employment Tribunal Service (ETS) is an alternative to internal workplace dispute resolution, which has facilitated a fluctuating increase in claims since the tribunals were established in 1964. Figures from the ETS annual report (2013) show 191,... Read More about From calculator to computer - a critical review of employment tribunals and their impact upon the management of workers.

Are employment tribunals a barrier to justice? : an observer’s perspective (2015)
Presentation / Conference
Lord, J., & Redfern, D. (2015, September). Are employment tribunals a barrier to justice? : an observer’s perspective. Presented at BAM 2015 - The value of pluralism in advancing management research, education and practice, Portsmouth

The UK Employment Tribunal System (ETS) is ‘broken’ and in need of reform according to the British Chamber of Commerce (BCC) (2011) and the Confederation of British Industry (CBI) (2011). Both are organisations, that represent and lobby in the intere... Read More about Are employment tribunals a barrier to justice? : an observer’s perspective.

A mixed methods approach to investigating social institutions (2015)
Presentation / Conference
Lord, J., & Redfern, D. (2015, September). A mixed methods approach to investigating social institutions. Presented at BAM Annual Conference 2015, Portsmouth

A mixed method approach to research has developed into a more prevalent strategy within a business discipline, as the process can yield rigorous data that can be used to shape government and institutional thinking. This paper critically analyses the... Read More about A mixed methods approach to investigating social institutions.

Proceedings of the Salford Postgraduate Annual Research Conference (SPARC) 2011 (2012)
Book
Aljunaidy, M., Al Azawi, W., Al Ghazali, F., Al Jameel, H., Al Rawahi, M., Berlin, J., …Lord, J. (2012). Proceedings of the Salford Postgraduate Annual Research Conference (SPARC) 2011. University of Salford

These proceedings bring together a selection of papers from the 2011 Salford Postgraduate Annual Research Conference(SPARC). It includes papers from PhD students in the arts and social sciences, business, computing, science and engineering, education... Read More about Proceedings of the Salford Postgraduate Annual Research Conference (SPARC) 2011.