Facilities management quality systems: An important improvement area
(1995)
Journal Article
Barrett, P. (1995). Facilities management quality systems: An important improvement area. Building Research and Information, 23(3), 167-174. https://doi.org/10.1080/09613219508727451
The case study presented illustrates the personnel aspects of facilities management as an interactive function. Aspects of tqm are valuable, but an emphasis on learning organizations - based on learning individuals - has emerged as probably the most... Read More about Facilities management quality systems: An important improvement area.