Implementation of EFQM excellence model self-assessment in the UK higher education sector - lessons learned from other sectors
(2004)
Journal Article
Hides, M., Davies, J., & Jackson, S. (2004). Implementation of EFQM excellence model self-assessment in the UK higher education sector - lessons learned from other sectors. TQM Magazine, 16(3), 194-201. https://doi.org/10.1108/09544780410532936
Owing to pressures from a range of stakeholders for a wider and improved range of services from the Higher Education (HE) sector in the UK, linked with a simultaneously increasing pressure on resource utilisation, universities are currently facing th... Read More about Implementation of EFQM excellence model self-assessment in the UK higher education sector - lessons learned from other sectors.