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Is there an app for that? A case study of the potentials and limitations of the participatory turn and networked publics for classical music audience engagement (2014)
Journal Article
Crawford, G., Gosling, V., Bagnall, G., & Light, B. (2014). Is there an app for that? A case study of the potentials and limitations of the participatory turn and networked publics for classical music audience engagement. Information, Communication and Society, 17(9), 1072-1085. https://doi.org/10.1080/1369118X.2013.877953

The participatory turn, fuelled by discourses and rhetoric regarding social media, and in the
aftermath of the dot.com crash of the early 2000s, enrols to some extent an idea of being
able to deploy networks to achieve institutional aims. The arts... Read More about Is there an app for that? A case study of the potentials and limitations of the participatory turn and networked publics for classical music audience engagement.

The imperial war museum’s social interpretation project (2013)
Report
Bagnall, G., Light, B., Crawford, G., Gosling, V., Rushton, C., & Peterson, T. (2013). The imperial war museum’s social interpretation project

This report represents the output from research undertaken by University of Salford and MTM
London as part of the joint Digital R&D Fund for Arts and Culture, operated by Nesta, Arts
Council England and the AHRC. University of Salford and MTM Lon... Read More about The imperial war museum’s social interpretation project.

Lesbian, gay and bisexual women in the north west: a multi-method study of cervical screening attitudes, experiences and uptake (2011)
Other
Light, B., & Ormandy, P. (2011). Lesbian, gay and bisexual women in the north west: a multi-method study of cervical screening attitudes, experiences and uptake. Salford

The NHS Cervical Screening Programme (NHSCSP), committed to reducing health inequalities for lesbian and bisexual (LGB) women within cervical screening programmes, funded this research study in response to the Department of Health’s 2007 Cancer Refor... Read More about Lesbian, gay and bisexual women in the north west: a multi-method study of cervical screening attitudes, experiences and uptake.

Interpreting digital gaming practices: singstar as a technology of work (2011)
Presentation / Conference
Light, B. (2011, January). Interpreting digital gaming practices: singstar as a technology of work. Presented at European Conference on Information Systems, Helsinki, Finland

Embedded within discourses of the enactment of information and communications technologies (ICTs)
at work is often a tightly constrained range of legitimate application areas of study, a rather thin
concept of user-developer relations and a context... Read More about Interpreting digital gaming practices: singstar as a technology of work.

Ethics and social networking sites: a disclosive analysis of Facebook (2010)
Journal Article
Light, B., & McGrath, K. (2010). Ethics and social networking sites: a disclosive analysis of Facebook. Information Technology and People, 23(4), 290-311. https://doi.org/10.1108/09593841011087770

Purpose – This paper aims to provide insights into the moral values embodied by a popular social
networking site (SNS), Facebook.
Design/methodology/approach – This study is based upon qualitative fieldwork, involving
participant observation, cond... Read More about Ethics and social networking sites: a disclosive analysis of Facebook.

An investigation into resistance practices at an SME consultancy (2009)
Journal Article
Griffiths, M., & Light, B. (2009). An investigation into resistance practices at an SME consultancy. Journal of Enterprise Information Management, 22(1/2), 119-136. https://doi.org/10.1108/17410390910932786

Purpose – Prior research emphasises that organisational founders have a good deal of influence in organisational development and, where information and communication technogies (ICTs) are involved, a generic strategy is usually deployed by managers i... Read More about An investigation into resistance practices at an SME consultancy.

Unpacking end-user relations in an emerging ubiquitous computing environment : introducing the bystander (2008)
Journal Article
Ferneley, E., & Light, B. (2008). Unpacking end-user relations in an emerging ubiquitous computing environment : introducing the bystander. Journal of Information Technology, 23(3), 163-175. https://doi.org/10.1057/palgrave.jit.2000123

The move towards technological ubiquity is allowing a more idiosyncratic and dynamic working environment to emerge that may result in the restructuring of information communication technologies, and changes in their use through different user groups'... Read More about Unpacking end-user relations in an emerging ubiquitous computing environment : introducing the bystander.

IT consultants, salesmanship and the challenges of packaged software selection in SMEs (2008)
Journal Article
Howcroft, D., & Light, B. (2008). IT consultants, salesmanship and the challenges of packaged software selection in SMEs. Journal of Enterprise Information Management, 21(6), 597-615. https://doi.org/10.1108/17410390810911203

Purpose – This paper seeks to analyse the process of packaged software selection in a small organization, focussing particularly on the role of IT consultants as intermediaries in the process.
Design/methodology/approach – This is based upon a longi... Read More about IT consultants, salesmanship and the challenges of packaged software selection in SMEs.

More than just friends? Facebook, disclosive ethics and the morality of technology (2008)
Presentation / Conference
Light, B., McGrath, K., & Griffiths, M. (2008, January). More than just friends? Facebook, disclosive ethics and the morality of technology. Presented at International Conference on Information Systems

Social networking sites have become increasingly popular destinations for people wishing to chat,
play games, make new friends or simply stay in touch. Furthermore, many organizations have
been quick to grasp the potential they offer for marketing,... Read More about More than just friends? Facebook, disclosive ethics and the morality of technology.

Web mediated market interactions and enterprise software (2008)
Journal Article
Avila-Porro, D., Light, B., & McLean, R. (2008). Web mediated market interactions and enterprise software

With increased consolidation and a few large vendors dominating the market, how can software vendors distinguish themselves in order to maintain profitability and gain market share? Increasingly customers are becoming more proactive in selecting a ve... Read More about Web mediated market interactions and enterprise software.

Introducing masculinity studies to information systems research: the case of gaydar (2007)
Journal Article
Light, B. (2007). Introducing masculinity studies to information systems research: the case of gaydar. European Journal of Information Systems, 16(5), 658-665. https://doi.org/10.1057/palgrave.ejis.3000709

I believe that studies of men's gendered experiences of information systems are needed. In order to support this claim, I introduce the area of Masculinity Studies to Information Systems research and, using this, present an exploratory analysis of an... Read More about Introducing masculinity studies to information systems research: the case of gaydar.

Risky business: when a CRM vendor masqueraded as an ERP specialist (2007)
Presentation / Conference
Griffiths, M., & Light, B. (2007, June). Risky business: when a CRM vendor masqueraded as an ERP specialist. Presented at European Conference on Information Systems, St Gallen, Switzerland

Taking a social shaping perspective we unpack the development trajectory of a packaged software
product to show, that contrary to mainstream accounts, design is not completely specified a-priori and
that the process continues throughout implementat... Read More about Risky business: when a CRM vendor masqueraded as an ERP specialist.

Users as developers: a field study of call centre knowledge work (2007)
Journal Article
Burns, B., & Light, B. (2007). Users as developers: a field study of call centre knowledge work. Journal of Organizational and End User Computing, 19(4), 42-56. https://doi.org/10.4018/joeuc.2007100103

We report the findings of a field study of the enactment of ICT supported knowledge work in a Human Resources contact centre, illustrating the negotiable boundary between what constitutes the developer and user. Drawing upon ideas from the social sha... Read More about Users as developers: a field study of call centre knowledge work.