Skip to main content

Research Repository

Advanced Search

Integration in ERP environments: rhetoric, realities and organisational possibilities (2006)
Journal Article
Light, B., & Wagner, E. (2006). Integration in ERP environments: rhetoric, realities and organisational possibilities. New Technology, Work and Employment, 21(3), 215-228. https://doi.org/10.1111/j.1468-005X.2006.00176.x

Enterprise Resource Planning (ERP) packages are said to enable integration when the standard inscription is adhered to through software configuration. A social shaping perspective expands conceptualisations of ERP packages, enabling a view of them as... Read More about Integration in ERP environments: rhetoric, realities and organisational possibilities.

Reflections on issues of power in packaged software selection (2006)
Journal Article
Light, B., & Howcroft, D. (2006). Reflections on issues of power in packaged software selection. Information Systems Journal, 16(3), 215-235. https://doi.org/10.1111/j.1365-2575.2006.00216.x

The adoption of packaged software is becoming increasingly common in a variety of organizations and much of the packaged software literature presents this as a straightforward, linear process based on rationalistic evaluation. This paper applies the... Read More about Reflections on issues of power in packaged software selection.

User resistance strategies and the problems of blanket prescriptions: a case study of resistance success (2006)
Presentation / Conference
Griffiths, M., & Light, B. (2006, June). User resistance strategies and the problems of blanket prescriptions: a case study of resistance success. Presented at 14th European Conference on Information Systems, Gotenberg, Sweden

There is a growing body of research on resistance in IS projects, a good deal of which focuses on strategies for overcoming resistance. However, within this strand of research, it appears that there is a ‘blanket prescription’ approach that does not... Read More about User resistance strategies and the problems of blanket prescriptions: a case study of resistance success.

Going beyond 'misfit' as a reason for ERP package customisation (2005)
Journal Article
Light, B. (2005). Going beyond 'misfit' as a reason for ERP package customisation. Computers in Industry, 56(6), 606-619. https://doi.org/10.1016/j.compind.2005.02.008

In an attempt to deal with the potential problems presented by existing information systems, a shift towards the implementation of ERP packages has been witnessed. The common view, particularly the one espoused by vendors, is that ERP packages are mo... Read More about Going beyond 'misfit' as a reason for ERP package customisation.

Selling packaged software: an ethical analysis (2004)
Presentation / Conference
Adam, A., & Light, B. (2004, June). Selling packaged software: an ethical analysis. Presented at 12th European Conference on Information Systems, Turku, Finland

Within the IS literature there is little discussion on selling software products in general and especially
from the ethical point of view. Similarly, within computer ethics, although there is much interest in
professionalism and professional codes,... Read More about Selling packaged software: an ethical analysis.

Reasons behind ERP package adoption: a diffusion of innovations perspective (2004)
Presentation / Conference
Light, B., & Papazafeiropoulou, A. (2004, June). Reasons behind ERP package adoption: a diffusion of innovations perspective. Presented at 12th European Conference on Information Systems, Turku, Finland

Enterprise Resource Planning (ERP) packages have been widely adopted and it is becoming clear that
this is driven by multiple rationales that may be simultaneously at odds and complimentary. In this
paper, we aim to develop a greater understanding... Read More about Reasons behind ERP package adoption: a diffusion of innovations perspective.

CRM packaged software: a study of organisational experiences (2003)
Journal Article
Light, B. (2003). CRM packaged software: a study of organisational experiences. Business Process Management Journal, 9(5), 603-616. https://doi.org/10.1108/14637150310496712

Customer Relationship Management (CRM) packaged software has become a key contributor to attempts at aligning business and IT strategies in recent years. Throughout the 1990s there was, in many organisations strategies, a shift from the need to mana... Read More about CRM packaged software: a study of organisational experiences.

The maintenance implications of the customization of ERP software (2001)
Journal Article
Light, B. (2001). The maintenance implications of the customization of ERP software. https://doi.org/10.1002/smr.240

Enterprise resource planning (ERP) software is a dominant approach for dealing with legacy information system problems. In order to avoid invalidating maintenance and development support from the ERP vendor, most organizations reengineer their busine... Read More about The maintenance implications of the customization of ERP software.

ERP and best of breed: a comparative analysis (2001)
Journal Article
Light, B., Holland, C., & Willis, K. (2001). ERP and best of breed: a comparative analysis. Business Process Management Journal, 7(3), 216-224. https://doi.org/10.1108/14637150110392683

Enterprise resource planning (ERP) software is the dominant strategic platform for supporting enterprise-wide business processes. However, it has been criticised for being inflexible and not meeting specific organisation and industry requirements. An... Read More about ERP and best of breed: a comparative analysis.

A stage maturity model for enterprise resource planning systems use (2001)
Journal Article
Light, B., & Holland, C. (2001). A stage maturity model for enterprise resource planning systems use. https://doi.org/10.1145/506732.506737

Enterprise Resource Planning (ERP) systems dominate the information technology landscape of many companies. Organizations are at different stages in the implementation
process ranging from the initial analysis of implementation options, through comp... Read More about A stage maturity model for enterprise resource planning systems use.

Focus issue on legacy information systems and business process change: a business perspective of legacy information systems (1999)
Journal Article
Kelly, S., Gibson, N., Holland, C., & Light, B. (1999). Focus issue on legacy information systems and business process change: a business perspective of legacy information systems. Communications of the Association for Information Systems, 2(7), 1-27

Legacy information systems evolved incrementally in response to changes in business strategy and information technology. Organizations are now being forced to change much more radically and quickly than previously and this
change places new demands... Read More about Focus issue on legacy information systems and business process change: a business perspective of legacy information systems.

A critical success factors model for ERP implementation (1999)
Journal Article
Holland, C., & Light, B. (1999). A critical success factors model for ERP implementation. IEEE Software, 16(3), 30-36. https://doi.org/10.1109/52.765784

An effective IT infrastructure can support a business vision and strategy; a poor, decentralized one can break a company. More and more companies are turning to off-the-shelf ERP solutions for IT planning and legacy systems management. The authors ha... Read More about A critical success factors model for ERP implementation.