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Assessment of facilities management performance
Journal Article
Amaratunga, R. Assessment of facilities management performance. Property Management, 18(4), 258-267. https://doi.org/10.1108/02637470010348816

Facilities management (FM) exists to support the core business, that is the preliminary goal-seeking activities of the enterprise. The role of FM in facilitating organizational performance, and thereby in providing competitive advantage, is widely ac... Read More about Assessment of facilities management performance.

Application of the balanced scorecard concept to develop a conceptual framework to measure facilities management performance within NHS facilities
Journal Article
Amaratunga, R., Haigh, R., Sarshar, M., & Baldry, D. Application of the balanced scorecard concept to develop a conceptual framework to measure facilities management performance within NHS facilities. International Journal of Health Care Quality Assurance, 15(4), 141-151. https://doi.org/10.1108/09526860210431805

This paper discusses the application of the balanced score-card (BSC) concept as a widely used management framework for optimal measurement of organisational performance within NHS facilities directorates and discusses the fundamental points to cover... Read More about Application of the balanced scorecard concept to develop a conceptual framework to measure facilities management performance within NHS facilities.

Enhancing the quality and consistency of undergraduate dissertation assessment: A case study
Journal Article
Pathirage, C., Haigh, R., Amaratunga, R., & Baldry, D. Enhancing the quality and consistency of undergraduate dissertation assessment: A case study. Quality Assurance in Education, 15(3), 271-286. https://doi.org/10.1108/09684880710773165

Purpose – This paper sets out to examine methods that can be used to enhance the quality and consistency of dissertation assessment.

Design/methodology/approach – The paper includes a review of literature on quality, consistency and criteria of di... Read More about Enhancing the quality and consistency of undergraduate dissertation assessment: A case study.

Knowledge model for post-disaster management
Journal Article
Kaklauskas, A., Amaratunga, R., & Haigh, R. Knowledge model for post-disaster management. International Journal of Strategic Property Management, 13(2), 117-128

The main aim of this research is to help post-disaster managers to find most rational solutions by using advanced knowledge and developed Model. Post-disaster management is shared, purposeful activities based upon the development of common understand... Read More about Knowledge model for post-disaster management.