All Outputs (62)

The contradictions of CRM : a critical lens on call centres (2006)
Journal Article
Richardson, H., & Howcroft, D. (2006). The contradictions of CRM : a critical lens on call centres. Information and Organization, 16(2), 143-168. https://doi.org/10.1016/j.infoandorg.2005.10.002

This paper aims to explore the contradictions of CRM systems and their use in call centres and in doing so contribute to the literature on critical information systems research. By invoking a critical perspective our analysis shows significant contra... Read More about The contradictions of CRM : a critical lens on call centres.

Student teamwork: developing virtual support for team projects (2006)
Journal Article
Whatley, J. (2006). Student teamwork: developing virtual support for team projects. Interactive Technology and Smart Education, 3(2), 157-165

In the 21st century team working increasingly requires online cooperative skills as well as more traditional skills associated with face to face team working. Virtual team working differs from face to face team working in a number of respects, such a... Read More about Student teamwork: developing virtual support for team projects.

Capital control regime and capital structure determinants: A Malaysian case (2006)
Journal Article
Dzolkarnaini, M. N. (2006). Capital control regime and capital structure determinants: A Malaysian case

In light of 1997 Asian crisis, the adoption of capital control regime by Malaysian government on 1st September 1998 is very much controversial. Despite being highly criticised, it is argued that Malaysia has recovered nicely. On 21st July 2005, the g... Read More about Capital control regime and capital structure determinants: A Malaysian case.

Managing diversity or valuing diversity? Gender and the IT labour market (2006)
Book Chapter
Griffiths, M., Keogh, C., Moore, K., & Tattersall, A. (2006). Managing diversity or valuing diversity? Gender and the IT labour market. In F. Neiderman, & T. Ferratt (Eds.), IT workers: human capital issues in a knowledge-based environment. Information Age Publishing

Generalized proportional intensities models for repairable systems. (2006)
Journal Article
Percy, D., & Alkali, B. (2006). Generalized proportional intensities models for repairable systems. IMA Journal of Management Mathematics, 17(2), 171-185. https://doi.org/10.1093/imaman/dpi034

Based upon the non-homogeneous Poisson process as recommended by Ascher & Feingold (1984), we investigate suitable models for describing the inter-failure times of complex repairable systems. Specifically, we modify and develop the proportional inten... Read More about Generalized proportional intensities models for repairable systems..

The duties of construction clients under health and safety legislation and their impact on the minimisation of risk and the avoidance of failure (2006)
Journal Article
Howes, V., & Baldry, D. (2006). The duties of construction clients under health and safety legislation and their impact on the minimisation of risk and the avoidance of failure. Construction Law Journal, 22(8), 499-514

The Premier League: European Commission broadcasting negotiations (2006)
Journal Article
James, M., & Geey, D. (2006). The Premier League: European Commission broadcasting negotiations. Entertainment and Sports Law Journal, 4(1),

This intervention analyses the new arrangements for the sale of live television rights to FA Premier League (FAPL) games. The new procedures have been produced as a result of ongoing discussions between the FAPL and the European Commission. To ensure... Read More about The Premier League: European Commission broadcasting negotiations.

A prognosis model for wear prediction based on oil-based monitoring (2006)
Journal Article
Wang, W. (2007). A prognosis model for wear prediction based on oil-based monitoring. Journal of the Operational Research Society, 58(7), 887-893. https://doi.org/10.1057/palgrave.jors.2602185

This paper reports on the development of a wear prediction model based on stochastic filtering and hidden Markov
theory.It is assumed that observations at discrete time points are available such as metal concentrations from oil-based
monitoring, wh... Read More about A prognosis model for wear prediction based on oil-based monitoring.

Predicting the outcomes of annual sporting contests (2006)
Journal Article
Baker, R., & Scarf, P. (2006). Predicting the outcomes of annual sporting contests. Journal of the Royal Statistical Society: Series C, 55(2), 225-239. https://doi.org/10.1111/j.1467-9876.2006.00525.x

Data from 20 sporting contests in which the same two teams compete regularly are studied. Strong and weak symmetry requirements for possible models are identified, and some simple models are proposed and fitted to the data. The need to compute the ex... Read More about Predicting the outcomes of annual sporting contests.

Pre-departure cultural training: US managers in Mexico (2006)
Journal Article
Celaya, L., & Swift, J. (2006). Pre-departure cultural training: US managers in Mexico. Cross Cultural Management: An International Journal, 13(3), 230-243. https://doi.org/10.1108/13527600610683372

Purpose – The variety of differences encountered when interacting with people from other cultures can be daunting for foreign nationals operating in another country. Consequently, many companies send their managers on some form of cultural orientatio... Read More about Pre-departure cultural training: US managers in Mexico.

Virtual Environmental Planning System: First steps towards a web-based 3D-planning and participation tool (2006)
Conference Proceeding
Chen, Y., & Knapp, S. (2006). Virtual Environmental Planning System: First steps towards a web-based 3D-planning and participation tool.

Analysis and design of returns policies from a supplier's perspective. (2006)
Journal Article
Wang, H., Wang, W., & Kobbacy, K. (2006). Analysis and design of returns policies from a supplier's perspective. Journal of the Operational Research Society, 58(3), 391-401. https://doi.org/10.1057/palgrave.jors.2602157

This paper considers the problem of designing a returns policy in a supply chain from a supplier's perspective. The supply chain considered here is assumed to have one supplier and one retailer who serves a random demand of a product with a short lif... Read More about Analysis and design of returns policies from a supplier's perspective..

Accounting for organization: round-up the usual suspects (2006)
Journal Article
Jones, O., Sharifi, S., & Conway, S. (2006). Accounting for organization: round-up the usual suspects. Critical Perspectives On Accounting, 17(2-3), 283-304. https://doi.org/10.1016/j.cpa.2003.04.004

Over the last 15 years, critical organization theorists have increasingly adopted postmodernist perspectives. The setting-up of Organization by a group of “radical organization theorists” provided an outlet for a network of authors who considered “co... Read More about Accounting for organization: round-up the usual suspects.

Using bricolage to integrate business and information technology innovation in SMEs (2006)
Journal Article
Bell, F., & Ferneley, E. (2006). Using bricolage to integrate business and information technology innovation in SMEs. Technovation, 26(2), 232-241. https://doi.org/10.1016/j.technovation.2005.03.005

A philosophical discussion of the root definition in soft systems thinking: an enrichment of CATWOE (2006)
Journal Article
Basden, A., & Wood-Harper, A. (2006). A philosophical discussion of the root definition in soft systems thinking: an enrichment of CATWOE. Systems Research and Behavioral Science, 23(1), 61-87. https://doi.org/10.1002/sres.689

Why students avoid sandwich placements (2006)
Presentation / Conference
Morgan, H. (2006, January). Why students avoid sandwich placements. Presented at Education in a Changing Environment, University of Salford, UK

This paper outlines research undertaken to identify factors that dissuade accounting degree students at the University of Salford from taking a year’s work placement. Interviews with key staff and purposively-selected students were transcribed and an... Read More about Why students avoid sandwich placements.

The dynamics of destination attribute importance (2006)
Journal Article
Fallon, P., & Schofield, P. (2006). The dynamics of destination attribute importance. Journal of Business Research, 59(6), 709-713. https://doi.org/10.1016/j.jbusres.2006.01.007

The importance construct plays a vital role in evaluating visitor perceptions and experience of tourism destinations. This article examines the dynamics of attribute importance assessment at destination level with respect to Orlando, Florida. The art... Read More about The dynamics of destination attribute importance.

In search of an integrative vision for technology: interdisciplinary studies in information systems (2006)
Book
Basden, A., & Strijbos, S. (2006). In search of an integrative vision for technology: interdisciplinary studies in information systems. New York: Springer

We like… cultural traits in cyberculture (2006)
Book Chapter
Fletcher, G., & Greenhill, A. (2006). We like… cultural traits in cyberculture. In K. Morgan, C. Brebbia, & J. Spector (Eds.), The internet society II: advances in education, commerce & governance (235-244). Southampton, England / Boston,USA: WIT Press

Legal advice and pre-trial silence: Unreasonable developments (2006)
Journal Article
Cooper, S. (2006). Legal advice and pre-trial silence: Unreasonable developments. International Journal of Evidence and Proof, 10(1), 60-69. https://doi.org/10.1350/ijep.2006.10.1.60

This article examines recent case law concerning the drawing of adverse inferences, pursuant to s. 34 of the Criminal Justice and Public Order Act 1994, from a suspect’s failure to mention during pre-trial interview facts that he subsequently relies... Read More about Legal advice and pre-trial silence: Unreasonable developments.