Critical Research and The Media: the Case of Mr Bates v Post Office and Others. (2024)
Presentation / Conference
Griffiths, M., McLean, R., & Eneman, M. (2024, September). Critical Research and The Media: the Case of Mr Bates v Post Office and Others. Presented at Media, Communication and Cultural Studies Association 2024, Manchester

Critical research centres on emancipation, empowerment and social change. This aligns with the drive for academic research to have “impact”, to influence policy, and to facilitate action that brings about change. A state of permacrisis would suggest... Read More about Critical Research and The Media: the Case of Mr Bates v Post Office and Others..

Digital maturity for government organizations – Guide (2024)
Report
Griffiths, M. (2024). Digital maturity for government organizations – Guide. The British Standards Institution

Investigating the brand image of Nigeria and its implication for marketing this country as a tourism destination: UK perspective (2022)
Thesis
Jida, N. Investigating the brand image of Nigeria and its implication for marketing this country as a tourism destination: UK perspective. (Thesis). University of Salford

Recently, there has been an increase in studies on branding and tourism consumer destinations. These studies identify the major brand-related factors or the key reasons for destination choice among tourists, but these studies are Euro-American-centri... Read More about Investigating the brand image of Nigeria and its implication for marketing this country as a tourism destination: UK perspective.

Researching Information Systems and Computing (2022)
Book
Oates, B., Griffiths, M., & McLean, R. (2022). Researching Information Systems and Computing. (2nd). London: Sage Publications Ltd

Written specifically for information systems (IS) and computing students and providing everything they need to know about executing a research project, this best-selling textbook introduces key quantitative and qualitative research methods, makes sen... Read More about Researching Information Systems and Computing.

Routine activity theory and cybercrime investigation in Nigeria : how capable are law enforcement agencies? (2020)
Book Chapter
Bello, M., & Griffiths, M. (2021). Routine activity theory and cybercrime investigation in Nigeria : how capable are law enforcement agencies?. In T. Owen, & J. Marshall (Eds.), Rethinking Cybercrime : critical debates (213-235). Switzerland: Palgrave Macmillan. https://doi.org/10.1007/978-3-030-55841-3

The evolution of the Internet amidst a rapidly growing global economy has created a completely new environment in which traditional crime prospers. Equally the convergence of computing and communication has changed the way we live, communicate and co... Read More about Routine activity theory and cybercrime investigation in Nigeria : how capable are law enforcement agencies?.

Service innovation and transformation : the case of WeChat (2019)
Book Chapter
Chen, Y., & Zhao, W. (2019). Service innovation and transformation : the case of WeChat. In A. Fenton, G. Fletcher, & M. Griffiths (Eds.), Strategic Digital Transformation: A Results-Driven Approach (174-181). Routledge

Business innovation is closely associated with the enterprise boundary, focusing on internal control to carry out innovation activities and use internal innovation resources. But this format faces the challenge of knowledge dispersion, information di... Read More about Service innovation and transformation : the case of WeChat.

SPARC 2019 Fake news & home truths : Salford postgraduate annual research conference book of abstracts (2019)
Book
Aarons, T., Abduljawad, S. A. S., Aboelkheir, A., Addis, M. C., Adeboye, O., Adeniyi, I. A., …Yusup, N. H. (2019). E. M. Barnes, D. Greensmith, M. Griffiths, U. Hurley, T. Ireland, C. Starbuck, …D. Whitnall (Eds.), SPARC 2019 Fake news & home truths : Salford postgraduate annual research conference book of abstracts. Salford, UK: University of Salford

Welcome to the Book of Abstracts for the 2019 SPARC conference. This year we not only celebrate the work of our PGRs but also our first ever Doctoral School Best Supervisor awards, which makes this year’s conference extra special. Once again we have... Read More about SPARC 2019 Fake news & home truths : Salford postgraduate annual research conference book of abstracts.

Surveillance in the Digital Society (2019)
Presentation / Conference
Griffiths, M., McLean, R., & Eneman, M. (2019, June). Surveillance in the Digital Society. Presented at ECIS 2019, Sweden

Surveillance is not a new phenomenon, digitalization has however enabled surveillance of a magnitude we have not seen before. On social media people share the intimacies of their lives, leading to a huge repository of information. Additionally the vo... Read More about Surveillance in the Digital Society.

Hiding in the light : recognising UK mid size businesses as a distinct category and their economic and social value to the nation (2019)
Report
McKenna, S., Fletcher, G., & Griffiths, M. (2019). Hiding in the light : recognising UK mid size businesses as a distinct category and their economic and social value to the nation

For most, the term ‘mid size business’ (MSB) usually conjures up images of very little – or confusion with the SME concept.


Despite their tremendous performance and contribution, MSBs remain unrecognised and underserved. Too big to benefit fro... Read More about Hiding in the light : recognising UK mid size businesses as a distinct category and their economic and social value to the nation.

Knowledge exchange partnership leads to digital transformation at Hydro-X Water Treatment, Ltd (2018)
Journal Article
Heinze, A., Griffiths, M., Fenton, A., & Fletcher, G. (2018). Knowledge exchange partnership leads to digital transformation at Hydro-X Water Treatment, Ltd. Global Business and Organizational Excellence, 37(4), 6-13. https://doi.org/10.1002/joe.21859

To attract a generation of workers and consumers who have never known a world without Wi-Fi, smartphones, or social media, organizations increasingly have no choice but to incorporate digital technology into every aspect of their operations and proce... Read More about Knowledge exchange partnership leads to digital transformation at Hydro-X Water Treatment, Ltd.

Business IT strategy in action : case study of #PUPRU (2016)
Journal Article
Chen, Y., Griffiths, M., & Dron, R. (2016). Business IT strategy in action : case study of #PUPRU. GSTF journal on business review (Online), 4(4), https://doi.org/10.5176/2010-4804_4.4.399

Predicted key business IT trends through to 2020 acknowledge there will be increased adoption of disruptive technologies that will impact within business contexts (Gartner (1), 2015). These include moves to small-screen marketing, rising value of big... Read More about Business IT strategy in action : case study of #PUPRU.

Skeuomorphic reassurance : personhood and dementia (2016)
Presentation / Conference
Kreps, D., Burmeister, O., & Blaynee, J. (2016, September). Skeuomorphic reassurance : personhood and dementia. Presented at 12th IFIP TC 9 International Conference on Human Choice and Computers, HCC12 2016, Proceedings, Salford, UK

This paper introduces the concept of ‘skeomorphic reassurance’ as a guiding principle for human interfaces in technological development and design, particularly for older people and people with dementia (PwD). Skeuomorphs exhibit decorative design el... Read More about Skeuomorphic reassurance : personhood and dementia.

Human choice and computers : an ever more intimate relationship (2016)
Journal Article
Kreps, D., Fletcher, G., & Griffiths, M. (2016). Human choice and computers : an ever more intimate relationship. The future of identity in the information society : 4th IFIP WG 9.2, 9.6, 11.6, 11.7/Fidis International Summer School, Brno, Czech Republic, September 1-7, 2008, revised selected papers / Vashek Matyáš ... [et al.] (eds.), 474, 9-21. https://doi.org/10.1007/978-3-319-44805-3

Since 1974, the Human Choice and Computers (HCC) conference series has firmly remained at the cutting edge of innovative thinking about the interface between the social and technology. This introductory chapter to the proceedings of the 12th Human Ch... Read More about Human choice and computers : an ever more intimate relationship.

The social supply chain and the future high street (2016)
Journal Article
Fletcher, G., Greenhill, A., Griffiths, M., & McLean, R. (2016). The social supply chain and the future high street. Supply Chain Management, 22(1), 78-91. https://doi.org/10.1108/SCM-05-2014-0154

Purpose: The paper examines how independent social and commercial activities have developed in response to the perceived decline in the UK High Street and in response to the challenges of increasing digital retailing opportunities. This examination i... Read More about The social supply chain and the future high street.

KTP and RRI – the perfect match (2015)
Presentation / Conference
Kreps, D., Blaynee, J., Kutar, M., & Griffiths, M. (2015, September). KTP and RRI – the perfect match. Presented at ETHICOMP 2015, de Montfort University, Leicester, UK

Businesses working with universities are in an optimal position to overcome perceived barriers to the uptake of Responsible Research and Innovation (RRI) for Business and Industry. This paper sets out case study evidence within a particular framewor... Read More about KTP and RRI – the perfect match.

Unleashing corporate communications via social media : a UK study of brand management and conversations with customers (2015)
Journal Article
Griffiths, M., & McLean, R. (2015). Unleashing corporate communications via social media : a UK study of brand management and conversations with customers. Journal of Customer Behaviour, 14(2), 147-162. https://doi.org/10.1362/147539215X14373846805789

This paper reports on a small-scale UK based study that explores the impact of social media adoption and use on corporate communications and brand image. The study was structured around an empirical research study including discourse and textual anal... Read More about Unleashing corporate communications via social media : a UK study of brand management and conversations with customers.

Ecstasi project : Using technology to encourage creativity in the assessment process (2015)
Presentation / Conference
Kutar, M., Griffiths, M., & Wood, J. (2015, March). Ecstasi project : Using technology to encourage creativity in the assessment process. Presented at UK Academy for Information Systems (UKAIS) 2015, Oxford, UK

The notion of creativity has attracted increasing attention in Higher Education in recent years, and is seen to be of importance in a variety of disciplines, not just those which are closely associated with the creative industries. This provides a ch... Read More about Ecstasi project : Using technology to encourage creativity in the assessment process.

A conceptual model for IT Governance : a case study research (2015)
Book Chapter
Janahi, L., Griffiths, M., & Al-Ammal, H. (2015). A conceptual model for IT Governance : a case study research. In Computer Vision and Image Analysis Applications (ICCVIA), 2015 International Conference on 23-24 March 2015 (1-11). IEEE. https://doi.org/10.1109/ICCVIA.2015.7351894

The purpose of this paper is to explore the importance
of Information Technology (IT) Governance models for public
organizations and presenting an IT Governance model that can
be adopted by both practitioners and researchers. A review of the liter... Read More about A conceptual model for IT Governance : a case study research.

Making Madlab : a creative space for innovation and creating prototypes (2013)
Journal Article
Bell, F., Fletcher, G., Greenhill, A., Griffiths, M., & McLean, R. (2013). Making Madlab : a creative space for innovation and creating prototypes. Technological Forecasting and Social Change, 84, 43-53. https://doi.org/10.1016/j.techfore.2013.09.004

This paper presents Manchester Digital Laboratory (MadLab) as an “organisation as prototype” in terms of its innovation; emphasising its permeability to external collaboration and internal structure. We present the accumulation of experience and insp... Read More about Making Madlab : a creative space for innovation and creating prototypes.

The real SAP® Business one cost : a case study of ERP adoption in an SME (2013)
Journal Article
Griffiths, M., Heinze, A., & Ofoegbu, A. (2013). The real SAP® Business one cost : a case study of ERP adoption in an SME. International Journal of Management Practice, 6(2), 199-215. https://doi.org/10.1504/IJMP.2013.055831

This paper reports on a UK based service management Small and Medium-sized Enterprise (SME) that invested into SAP® Business One. The action research case study highlights the real cost and difficulties faced in moving to the one single SAP system an... Read More about The real SAP® Business one cost : a case study of ERP adoption in an SME.