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Whole-life costing in construction - a state of the art review (2002)
Journal Article
Kishk, M., Al-Hajj, A., Pollock, R., Bakis, N., Aouad, G., & Bakis, N. (2002). Whole-life costing in construction - a state of the art review

This report is a state of the art review of whole life costing in the construction industry. It is the first of a series reporting on-going research undertaken within the research project ‘Developing an integrated database for whole life costing appl... Read More about Whole-life costing in construction - a state of the art review.

Improving the business process of reactive maintenance projects (2002)
Journal Article
Ali, K., Sun, M., Petley, G., & Barrett, P. (2002). Improving the business process of reactive maintenance projects. Facilities, 20(7/8), 251-261. https://doi.org/10.1108/02632770210435161

This paper examines the business process of reactive maintenance projects and proposes an improvement through information technology. Among the major problems that have been revealed from the process analysis are getting the right problem for the rig... Read More about Improving the business process of reactive maintenance projects.

The balanced scorecard: Universal solution to FM? (2002)
Presentation / Conference
Amaratunga, R., & Baldry, D. (2002, January). The balanced scorecard: Universal solution to FM?. Presented at Symposium in Facilities Management, University of Salford, Salford, Greater Manchester

An integrated life cycle costing database - A conceptual framework (2002)
Presentation / Conference
Aouad, G., Bakis, N., Amaratunga, R., Osbaldiston, S., & Sun, M. (2002, January). An integrated life cycle costing database - A conceptual framework. Presented at ARCOM - Association of Construction Researchers Conference, School of Construction and Property Management, The University of Salford, UK

Assessment of facilities management process capability: NHS facilities case study (2002)
Journal Article
Amaratunga, R., Haigh, R., Sarshar, M., & Baldry, D. (2002). Assessment of facilities management process capability: NHS facilities case study. International Journal of Health Care Quality Assurance, 15(6), 277-288. https://doi.org/10.1108/09526860210442047

Describes a process to assess facilities management (FM) process capabilities: the structured process improvement for construction environments – facilities management (SPICE FM) approach. The SPICE FM framework is a method that FM organisations can... Read More about Assessment of facilities management process capability: NHS facilities case study.

Qualitative and quantitative research in the built environment : application of “mixed” research approach (2002)
Journal Article
Amaratunga, R., Baldry, D., Sarshar, M., & Newton, D. (2002). Qualitative and quantitative research in the built environment : application of “mixed” research approach. Work Study, 51(1), 17-31. https://doi.org/10.1108/00438020210415488

Built environment research consists of cognitive and affective, as well as behavioural, components. Existing built environment research utilises either strong qualitative or, more often, strong quantitative methodologies. Aims to discuss some of the... Read More about Qualitative and quantitative research in the built environment : application of “mixed” research approach.

Information systems/information technology success and evaluation : an evaluation framework and general practitioner model (2002)
Thesis
Saleh, Y. Information systems/information technology success and evaluation : an evaluation framework and general practitioner model. (Thesis). University of Salford

The main goal for IS/IT projects is the successful and timely delivery which meets
their planned performance and objectives. However, IS/IT projects frequently fail. It
has been reported that, on average, IS systems are delivered one year behind sc... Read More about Information systems/information technology success and evaluation : an evaluation framework and general practitioner model.

Auditing as the eternal present: the depoliticising implications of organizational transformation in British higher education (2002)
Journal Article
Baker, G., & May, T. (2002). Auditing as the eternal present: the depoliticising implications of organizational transformation in British higher education. European Political Science, 1(3), 12-22

his article examines organisational transformation within Higher Education in Britain. In the process it highlights the focus upon the ‘how’ rather than the ‘why’ of organisational existence that guides these changes. Drawing on recent experiences of... Read More about Auditing as the eternal present: the depoliticising implications of organizational transformation in British higher education.

Commitment and investigation in knowing the social world (2002)
Journal Article
May, T., & Williams, M. (2002). Commitment and investigation in knowing the social world. International Journal of Social Research Methodology, 5(1), 3-9. https://doi.org/10.1080/13645570110098028

The ‘Knowing the Social World’ project, of which this special issue is a
part, began life as a series of informal conversations between philosophers
of social science, social theorists and methodologists in the mid 1990s. As a
result it became app... Read More about Commitment and investigation in knowing the social world.