Skip to main content

Research Repository

Advanced Search

The single silo university (2021)
Book Chapter
Fletcher, G., Dron, R., & Gimeno, M. (2021). The single silo university. In D. Remenyi (Ed.), Excellence in university leadership and management : case histories. Academic Conferences International

In 2015, the University of Salford committed to a new five-year institutional strategy. A hallmark of this strategy was the focus on the undeviating single priority of industrial collaboration. The clarity and simplicity of this approach was challeng... Read More about The single silo university.

The future is visual management (2020)
Book Chapter
Fletcher, G. The future is visual management. In J. Metselaar (Ed.), Strategic Management in the Age of Digital Transformation. Diamond Scientific Publishing/Proud Pen. Manuscript submitted for publication

This chapter describes the development of the use of visualisation techniques within management planning and decision-making processes towards the realisation of visual management. By drawing on exemplars and vignettes of visualisations that have bee... Read More about The future is visual management.

Service innovation and transformation : the case of WeChat (2019)
Book Chapter
Chen, Y., & Zhao, W. (2019). Service innovation and transformation : the case of WeChat. In A. Fenton, G. Fletcher, & M. Griffiths (Eds.), Strategic Digital Transformation: A Results-Driven Approach (174-181). Routledge

Business innovation is closely associated with the enterprise boundary, focusing on internal control to carry out innovation activities and use internal innovation resources. But this format faces the challenge of knowledge dispersion, information di... Read More about Service innovation and transformation : the case of WeChat.

Knowledge exchange partnership leads to digital transformation at Hydro-X Water Treatment, Ltd (2018)
Journal Article
Heinze, A., Griffiths, M., Fenton, A., & Fletcher, G. (2018). Knowledge exchange partnership leads to digital transformation at Hydro-X Water Treatment, Ltd. Global Business and Organizational Excellence, 37(4), 6-13. https://doi.org/10.1002/joe.21859

To attract a generation of workers and consumers who have never known a world without Wi-Fi, smartphones, or social media, organizations increasingly have no choice but to incorporate digital technology into every aspect of their operations and proce... Read More about Knowledge exchange partnership leads to digital transformation at Hydro-X Water Treatment, Ltd.

Human choice and computers : an ever more intimate relationship (2016)
Journal Article
Kreps, D., Fletcher, G., & Griffiths, M. (2016). Human choice and computers : an ever more intimate relationship. The future of identity in the information society : 4th IFIP WG 9.2, 9.6, 11.6, 11.7/Fidis International Summer School, Brno, Czech Republic, September 1-7, 2008, revised selected papers / Vashek Matyáš ... [et al.] (eds.), 474, 9-21. https://doi.org/10.1007/978-3-319-44805-3

Since 1974, the Human Choice and Computers (HCC) conference series has firmly remained at the cutting edge of innovative thinking about the interface between the social and technology. This introductory chapter to the proceedings of the 12th Human Ch... Read More about Human choice and computers : an ever more intimate relationship.

The social supply chain and the future high street (2016)
Journal Article
Fletcher, G., Greenhill, A., Griffiths, M., & McLean, R. (2016). The social supply chain and the future high street. Supply Chain Management, 22(1), 78-91. https://doi.org/10.1108/SCM-05-2014-0154

Purpose: The paper examines how independent social and commercial activities have developed in response to the perceived decline in the UK High Street and in response to the challenges of increasing digital retailing opportunities. This examination i... Read More about The social supply chain and the future high street.

Social Media Monitoring visualisation: What do we have to look for? (2013)
Presentation / Conference
Hackett, C., Fletcher, G., & Heinze, A. (2013, March). Social Media Monitoring visualisation: What do we have to look for?. Presented at 18th UKAIS Annual Conference, Worcester College, Oxford, UK

The need for accurate and readily understandable social media monitoring is an issue faced by any organisation irrespective of their size or current levels of engagement with social media. It is increasingly a truism of social media that if an organi... Read More about Social Media Monitoring visualisation: What do we have to look for?.

A day in the digital life: a preliminary sousveillance study (2011)
Presentation / Conference
Fletcher, G., Griffiths, M., & Kutar, M. (2011, September). A day in the digital life: a preliminary sousveillance study. Presented at A Decade in Internet Time Symposium on the Dynamics of the Internet and Society, University of Oxford

A decade ago, Castells argued that most surveillance would have no directly damaging consequences. He proposed that what should be of more concern were the unpredictable consequences of our over-exposed lives, the lack of explicit rules for on-line b... Read More about A day in the digital life: a preliminary sousveillance study.

#uksnow: webscience weather watch (2010)
Presentation / Conference
Kreps, D., & Fletcher, G. (2010, October). #uksnow: webscience weather watch. Presented at Internet Research 11.0, Gothenburg, Sweden

Blog/shop: it is authentic so don't worry^^^ (2009)
Journal Article
Fletcher, G., & Greenhill, A. (2009). Blog/shop: it is authentic so don't worry^^^. Journal of Information, Communication and Ethics in Society, 7(1), 39-53. https://doi.org/10.1108/14779960910938089

Purpose – The popularity and persistence of Blogshops raises ethical issues regarding the presentation of the female teenage owners’ “self” to others and the relationship they maintain with buyers and other owners.
Design/methodology/approach – Thi... Read More about Blog/shop: it is authentic so don't worry^^^.

The object and the event: The power in things (2007)
Presentation / Conference
Fletcher, G., & Greenhill, A. (2007, July). The object and the event: The power in things. Presented at Critical Management Studies, University of Manchester

This paper examines information and communications technology artefacts as a subset of the broader range of cultural items that surround and pervade contemporary experiences of the everyday. Within this context the paper utilises the critical perspec... Read More about The object and the event: The power in things.

Fight club: culture, conflict and everyday life amongst an online 'community' (2006)
Journal Article
Fletcher, G., Campbell, J., & Greenhill, A. (2006). Fight club: culture, conflict and everyday life amongst an online 'community'. International Journal of Web Based Communities, 2(4), 474-489. https://doi.org/10.1504/IJWBC.2006.011771

This paper examines a specific online community and the degree to which participants' association is constituted and reinforced through conflict. We sample the existing literature regarding online communities in an historical sense and critique the p... Read More about Fight club: culture, conflict and everyday life amongst an online 'community'.

An index of fame: critical identifications of fame in the 'social laboratory' (2004)
Journal Article
Fletcher, G. (2004). An index of fame: critical identifications of fame in the 'social laboratory'

This paper discusses the presentation of fame that can be identified through popular search terms. These terms reveal how the rapidly shifting interest in individual identities of ‘fame’ are cast against a continuous sequence of expected and unexpect... Read More about An index of fame: critical identifications of fame in the 'social laboratory'.

The social construction of electronic space (1996)
Journal Article
Fletcher, G., & Greenhill, A. (1996). The social construction of electronic space. Social Semiotics, 6(2), 179-198. https://doi.org/10.1080/10350339609384472

Computer‐mediated communication is a phenomenon of post‐industrial society. As a consequence of the interactivity and persistent textual nature of this form of communication, new spaces of sociality are constructed which can be analysed and interpret... Read More about The social construction of electronic space.

Gay men, Gaydar and the commodification of difference
Journal Article
Light, B., Fletcher, G., & Adam, A. Gay men, Gaydar and the commodification of difference. Information Technology and People, 21(3), 300-314. https://doi.org/10.1108/09593840810896046

Purpose
To investigate ICT mediated inclusion and exclusion in terms of sexuality through a study of a commercial social networking website for gay men
Design/methodology/approach
The paper uses an approach based on technological inscription and t... Read More about Gay men, Gaydar and the commodification of difference.

Conflict and identity shape shifting in an online financial community
Journal Article
Campbell, J., Fletcher, G., & Greenhill, A. Conflict and identity shape shifting in an online financial community. Information Systems Journal, 19, 461-478. https://doi.org/10.1111/j.1365-2575.2008.00301.x

This paper challenges traditional explorations of online communities that have relied upon assumptions of trust and social cohesion. In the analysis presented here, conflict becomes more than just dysfunctional communication and
provides an alternat... Read More about Conflict and identity shape shifting in an online financial community.